Skip to main content

Conway-Heaton Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (302 reviews)
Visit Conway-Heaton Inc
Sales hours:
Service hours:
View all hours
Sales Service
Monday 8:30am–6:30pm 7:30am–5:00pm
Tuesday 8:30am–6:30pm 7:30am–5:00pm
Wednesday 8:30am–6:30pm 7:30am–5:00pm
Thursday 8:30am–6:30pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
New (502) 337-7130 (502) 337-7130
Used (502) 337-7167 (502) 337-7167
Service (502) 337-7159 (502) 337-7159

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (302 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Conway-Heaton Inc from DealerRater.

Want to share your experience with this dealership?

Write a review

New Saturday Service hours are great!

Routine service for my 2002 F-350 diesel. Service manager Steve Greenwell informed me of new Saturday service hours. Worked great for me. Mr. Greenwell is always great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Car buying Experience

Sales staff was prompt and worked quickly to get me approved and out the door. Finance department was great! explained in detail everything I needed to know and got me on the road..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing Conway Heaton Inc for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Take care!

Conway Heaton Ford Escape

Enjoyed buying a car from this dealer. They were every professional, not pushy at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Lisa, thank you for your kind words and congratulations on your new vehicle! At Conway Heaton Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

Great Experience

My husband and I purchased a preowned vehicle last weekend. Our sales rep Chris was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Recall

Easy drop off!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great experience

Experience was great. Very professional. Went beyond my expectations! Job well done. Thanks so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Reviews like yours provide encouraging feedback. At Conway Heaton Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

JeepCherokee

I came in to get my Jeep Cherokee it's 6 month checkup. I was greeted kindly by the lady at the front desk and directed to the service department. They took my vehicle and changed oil, etc. They brought it out, told me what they had done and what they had checked on it. I was good to go. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We hope you continue to choose Conway Heaton for all your vehicle needs! Take care!

Conway Heaton does a great job in all departments.

The staff at Conway Heaton has always went out of their way to keep this customer satisfied. I have dealt with Conway Heaton for over 20 years, and they have went above and beyond on several occasions with the last being this past week.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Karen, your positive review means a lot to us and we?re happy we could help you! Thanks again for your business! Take care!

Dealer review.

Great experience. No pressure from sales or finance people. Worth the drive.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your wonderful response to the quality of service our Staff provides, Kim! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

2010 Ford Edge

I love my new Ford Edge. The service I received was excellent. Everyone was so nice and friendly. They made sure I had the vehicle that I wanted. If you need a new vehicle this is where you need to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No