Don Franklin Bardstown Chevrolet Buick

I had a coupon for $50 off but forgot to present when I paid. Would not refund the next day when I called.

I researched new vehicle makes for over a year. Next, my wife and I decided to purchase the 2025 Buick Encore GX Avenir FWD as listed on the Don Franklin Bardstown KY Chevy Buick website. After chatting on the website and texting employees about purchasing this car, I set up an appointment. Our salesman, Josh Barrett greeted us as when we arrived. In his office, he showed a document which highlighted the numbers which we wanted. Next, we got a thorough overview of the car and took it for a test drive. When my wife and I returned, we processed the documentation with Josh and Chris Hammer. We have been loyal Don Franklin customers since 2013 and this vehicle purchase is number 6 and this DF dealership is the 4th. If you need a Buick, see the Don Franklin Bardstown dealership. We are happy customers and will purchase from them again. Thank you Josh Barrett and Chris Hammer!!!

I brought my truck it fix a problem with battery drain. It won't start without jump after a few hours sitting. I paid $2000 to have the issue diagnosed and fixed along with a fee other issues. Next morning I am ready foe work and guess what no start! What a joke 2k and I still can't get one simple problem fixed. This is not my first issue with them but it will definitely be my last.

Took my Chevy traverse to get the suspension fixed . Spent $1000 of dollars and it’s not fixed . I have called Russ the Manger several times leaving messages with no return call . I plan on calling main owner to try to get my car fixed . Don’t take your car here !!!

Service personnel are always courteous and professional every time I'm there. They always explain everything thoroughly and keep me informed of the status of the service.

Trey Price is a fantastic salesperson. He was kind and took his time explaining my new Encore to me. I will recommend Trey to anyone that I know buying a new vehicle.

These fine people have been wonderful to me since I got my car. Everyone is there to help .

Always great service. Very knowledgeable technicians. Jen. The advisors is always awesome to deal with, and makes everything easy. I highly recommend Don Franklin of Bardstown.

They were polite and friendly. They worked my truck in even though they were busy. Excellent job.

The workers at Franklin Family dealership are very friendly and courteous. The facility is clean and comfortable to be in.