Reviews
Great up front pricing and excellent customer experience
Great up front pricing and excellent customer experience no hidden fees and stress free buying a new car Thank you nice job
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with our Sales Team. We are thrilled they provided you with excellent service and a stress-free buying experience. It is also wonderful to learn you appreciated our up-front pricing with no hidden fees. We hope you come back and see us again at Lucas Smith Chrysler Dodge Jeep. We will be sure to always provide that same level of service.
This has been the best experience I have ever had
This has been the best experience I have ever had purchasing a new vehicle. Lucas smith dodge is a top notch no hassles dealer. My salesman Jason shearer was excellent and got me exactly what I wanted
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave this perfect rating and review. It was our pleasure to provide a top-notch dealership experience. We hope you will come back to see us at Lucas Smith Chrysler Dodge Jeep in the future.
Awesome people to come across at Lucas Smith Chrysler
Awesome people to come across at Lucas Smith Chrysler Center with outstanding service and great prices I highly recomend this dealership 110%
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Brian, for your outstanding review for us here at Lucas Smith Chrysler Dodge Jeep. It is a pleasure to read about your great experience and we truly appreciate and value your recommendation. Have a superb day.
Lucas Smith Chrysler is very professional and friendly.
Lucas Smith Chrysler is very professional and friendly. I would only consider trading at Lucas Smith.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We take our reviews seriously and are delighted to learn about your visit with us here at Lucas Smith Chrysler Dodge Jeep. We appreciate your highly-rated feedback. We want all our customers to feel this way when leaving our dealership. Safe travels!
I took my car in for an oil change and it was running
I took my car in for an oil change and it was running perfectly. When I came out and started it had an engine light on. I went back in and told them that an engine light was on. They plugged in their computer and said something was wrong and it needs a part. No apology. And it would be a couple of hundred dollars. It seems rather fishy that my car broke just after coming out of their service bay. I couldn’t believe they did this to my car
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Joe, I would like to speak with you in order to address your concerns regarding your vehicle's oil change and the needed part replacement with our Service Team. Please use the number below to reach out to me at your convenience. Thank you, Pete Chinetti Sales Manager 636-933-5000
No pressue, valued my time and provided the exact vehicle
No pressue, valued my time and provided the exact vehicle I needed for my business
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for stopping by to see us at Lucas Smith Chrysler Dodge Jeep. Have a great day, and we appreciate your 5-star rating.
Our experience was Great!
Our experience was Great! They really went out of their way to give us what we wanted. Very friendly and nice.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello and thank you for your excellent review. We hope you continue to choose Lucas Smith Chrysler Dodge Jeep for all your automotive needs. Take care.
Absolutely Rick Kime has always taken car of all our Dodges with fantastic service! We won't go anywhere else!
Just bought my 5th vehicle from Lucas Smith and as
Just bought my 5th vehicle from Lucas Smith and as always, everything was as smooth as glass. Pete and Jason made sure I was kept up to date on my order and made the process super easy. Thanks guys!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our Sales Team here at Lucas Smith Chrysler Dodge Jeep is committed to going above and beyond to make every purchase seamless. Your feedback lets us know we're delivering on our promise of a superior experience.
Jason Shearer & Jackie Forrister were both amazing to
Jason Shearer & Jackie Forrister were both amazing to work with! They answered all the questions we had & explained everything thoroughly to us both! They both have us their business cards & said to be sure to call with any other questions we might have! We love our new Jeep Cherokee Latitude X & we are enjoying learning about all the new features it came with! Jason even helped us set up our new "Wave" account online so we can read specific info about our new Jeep Cherokee Latitude X plus see all the accessories available to put on the Jeep or wear!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Ben & Mona, congratulations on the purchase of your new Jeep Cherokee Latitude X! We are so pleased to see that our Sales Teams at Lucas Smith Chrysler Dodge Jeep could provide you with such an outstanding experience. We are all deeply appreciative of your wonderful 5-star review. It is so exciting to be able to be a part of such a momentous occasion with you. It is our hope that we can provide you with this same type of extraordinary service for years to come. Let us know if we can help with anything else. Enjoy your day.
I would like to say thank you for the long time
I would like to say thank you for the long time relationship I have with lucas Smith Chrysler. Thank you to Brad Smith and his staff for such great service. Would highly recommend this dealership to anyone.
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your positive review, Frank. We're glad you were pleased with our team's diligent work and overall customer service at Lucas Smith Chrysler Dodge Jeep. Should you need anything else, please reach out to us. Have a wonderful day!