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Lucas-Smith Chrysler Center

(481 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–5:30pm
Tuesday 9:00am–6:00pm 9:00am–5:30pm
Wednesday 9:00am–7:00pm 9:00am–5:30pm
Thursday 9:00am–6:00pm 9:00am–5:30pm
Friday 9:00am–7:00pm 9:00am–5:30pm
Saturday 9:00am–4:00pm 9:00am–3:00pm
Sunday Closed Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award

Reviews

(481 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lucas-Smith Chrysler Center from DealerRater.

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I was very pleased with the complete process of buy our

I was very pleased with the complete process of buy our new Pacifica. From the first salesman Shawn on the phone to Doug who completed the paperwork, we could not have had a better experience. I will definitely return for service because I'm sure it will not disappoint us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're happy we could help find you an amazing Pacifica. We hope you continue to choose Lucas Smith Chrysler Dodge Jeep for all your automotive needs. Take care!

I had a very pleasant experience with Doug when I went to

I had a very pleasant experience with Doug when I went to look for a new Jeep Gladiator. Doug was very knowledgeable about what he was selling and answered all of my questions.He made me feel comfortable and relaxed the whole time and never was pushy on selling something I didn't need. Will definitely recommend to my family and friends, thanks.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star rating! We appreciate the opportunity to earn your business here at Lucas Smith Chrysler Dodge Jeep and are always standing by if you have any further questions or concerns. Have a great day!

I always have a positive experience at Lucas-Smith

I always have a positive experience at Lucas-Smith Chrysler Center. Everyone is friendly and helpful. Thanks, Brad, for adding that personal touch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your great five-star review and for noticing the personal touch that comes from Lucas Smith Chrysler Dodge Jeep! You are truly appreciated.

Fast, Friendly,Helpful, Sales Lady Was Awesome To Work

Fast, Friendly,Helpful, Sales Lady Was Awesome To Work With, Finance Lady Was Great! A+

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our Sales Team strives to provide fast, friendly, and helpful service to all our valued customers. Thank you for choosing Lucas Smith Chrysler Dodge Jeep.

We had great service it was a pleasure doing business

We had great service it was a pleasure doing business there look forward to doing business again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to learn of your great experience with our Service Team here at Lucas Smith Chrysler Dodge Jeep. Thank you for the positive review! We hope you continue to choose us for all your future automotive needs.

This is the only place I buy from or trust my autos with.

This is the only place I buy from or trust my autos with. The BEST!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Lucas Smith Chrysler Dodge Jeep!

Doug was awesome to work with!

Doug was awesome to work with! He was very helpful throughout the process and kept us informed on the status of our new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Lucas Smith Chrysler Dodge Jeep appreciates the 5-stars and kind words. Let us know if you need anything else. Safe travels.

it was a pleasure working with Doug he made operating the

it was a pleasure working with Doug he made operating the vehicle easy and a pleasure. Delivery of the Jeep could not have gone better I would recommend Lucas-Smith Chrysler Center and Doug to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Lucas Smith Chrysler Dodge Jeep to provide you with an easy and pleasurable purchasing experience. Our Sales Department would be elated to assist you again.

It was nice working with Doug, overall a simple

It was nice working with Doug, overall a simple purchasing process and he was very knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello valued customer, we are so glad we could provide you a simple purchasing experience here at Lucas Smith Chrysler Dodge Jeep. Thank you for visiting and leaving us a positive review!

Thank you for making it so easy!

Thank you for making it so easy! Buying a new car can be grueling, but Doug made it so simple!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congrats on your new vehicle, Carrie! Our Sales Team had a great time assisting you and we hope you enjoy your new vehicle! Have a great day and stay safe!