Reviews
Excellent Service by Frank Stewart
Frank Stewart has been my Service Advisor for the last three times and he has been absolutely awesome. He has explained everything to me about what they are doing to my car. As far as I'm concerned, Frank has gone above and beyond.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always do a good Job
I have been going to Purvis Ford for over 10 years now and have never had any issues. Both Sales and Services has been great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tom Calverley
Always great service and excellent work. Service Rep, Mike Iden, was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very Nice
Ford fusion .The service was great.The staff were very helpful.This is the first new car for me and I am very happy with it Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy to hear of your positive experience with our location, Joseph. Exceptional deals and positive customer service come standard with the dealership. It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Happy motoring!
Service
We were taken in promptly and service was completed in the manner promised
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Trip to Myrtle Beach
I was on vacation and rented a condo in Myrtle Beach sc. On the way down my car started to make a noise getting louder. It was around 6 pm. so we stay to Fredericksburg. The next morning we show up to Purvis. They repair the car in the same day. Thank you Russ Wuethrich to take care of us. Thank you to all Purvis employees for their kindness. Johanne & Mario
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Love my new Focus
Joe was great, he gave me the information I wanted and didn't try to push me into anything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy you found us so helpful! Thanks for the feedback and strong recommendation!
Great sales team.
I love my Ford Escape! Jerry is the nicest, non pushy car guru in the area. Your dealership has by far the nicest most informative team. Even the gentlemen who had us sign all the paperwork is a gem.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Larissa! Thank you for your positive review. We respect our customer's time and budget. Please let us know if there's anything else we can do for you. We hope to be of service again in the future!
Great service
Service rep was extremely professional. Service was performed in a timely manner. Vehicle runs great and peace of mind that my child will be operating a safe and maintained vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Everything went well as it usually does. Thank you Elaine Wyant
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase