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Carriage Ford

(187 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (844) 693-3923 (844) 693-3923
Used (855) 568-0101 (855) 568-0101
Service (855) 603-2926 (855) 603-2926

Reviews

(187 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carriage Ford from DealerRater.

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Carriage Ford

Best dealership, best owner/staff, best service! A-1

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Carol figg

Great service as always. Staff extremely helpful and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Carriage Ford Clarksville IN - F150 Ford repair

very happy and satisfied with the body shop service department

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Used car

Steve was great from the start,made my 1st car buying experience easy. Looking forward to buying my wifes car from steve at carriage ford,only mistakes was spelling my wifes last name correct

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for sharing your experience with us, Chris! Congratulations on your new car, and please don't hesitate to reach out if there is ever anything that we can do for you!

Great Folks at Carriage Ford

I took my F-150 in for service, was greeted as soon as I pulled in. My truck was serviced and I was on my wat in about an hour. I bought this vehicle here and will continue to have all the work don here. Great people, great work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Philip

I took my car to Carriage Ford Factory Recall on Steering wheel attachment bolt replacement, very prompt service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Claude, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Service on Car

When I walked in everyone greeeted me & they helped me ASAP.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Review of service from Carriage Ford

Top quality service. We always use them because of their top of the line service. None better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Roxell, your comments keep us motivated and working hard for all our guests! At Carriage Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

Survey

Will return great service department fast and quality work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Air conditioner tepair

Air conditioner still does not work after several trips. First time I picked car up the air conditioner only worked for four days and this time it only worked one day.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mary, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please reach out to Danette Ervin at (812) 284-4444 x170 at your earliest convenience so we can work with you to make this right.