Carriage Ford

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Carriage Ford Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Welcome to Carriage Ford! Located in Clarksville, IN, Carriage Ford is proud to be one of the premier dealerships in the

...

area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Carriage Ford a great one for the life of your vehicle. Whether you need to Purchase, Finance, or Service a new or pre-owned Ford, you've come to the right place. We are best by a country mile!

"Best by a Country Mile!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
462 lifetime reviews. Includes reviews of Carriage Ford from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    October 23, 2019

    Beware of the service department they will make you promises that they will not keep including the service manager Dean book will make you promises that... he does not keep when you read the reviews make sure you read the reviews on the service department and not the sales department

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 23, 2019

    Make an appointment to take truck in to get checked out. A day and a half later I went to check on it and they had not touched it. They said they would... take a look at it and give me a call in 1 hour. They called back and said they had to get the camera from another dealer would not get it till about 4 and they would have the truck ready at 6 when they closed. Up on picking the truck up they said the camera did not take care of the problem and they would call me next week to make arrangements to bring it back where they can work on it some more. After not hearing from them Monday I called the service manager Dean book Tuesday late morning and he told me if I get the truck there within an hour to an hour and a half they would look at it work on it and have it finished Tuesday or Wednesday. Wednesday evening around 5 I check to see if the truck was ready and they informed me they had not even looked at it yet. After two appointments one made through the service manager I still have no idea what's wrong with my truck a total of 4 days at the dealership.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good Morning Charles, Just got a chance to speak with Dean Book. Glad to hear we have had the opportunity to resolve your issues and we hope to make y...ou a happy customer in the future! Thanks for the opportunity to do business with you.

  • October 5, 2016

    We purchased a new Fusion from Carriage Ford just a few days ago. My salesman was Joseph Byrd and we were very pleased with the way he worked with us and... handled everything. Would recommend Joe and Carriage Ford to a friend. Very satisfied with everything.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Steven, we appreciate your business and look forward to working with you again in the future. Enjoy that new vehicle!!!

  • 5.0 out of 5
    October 7, 2019

    Had my f150 repaired at the body shop after an accident and it looks fantastic!! The body shop staff are awesome and they do excellent work . I'm more... than satisfied!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 7, 2019

    Mr Money listened to what I was able to afford and got us in a new truck. We are very satisfied with the sales and the product. Thanks again.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 2, 2019

    I normally despise working with car salesmen but Carriage Ford and more specifically James Jones gave us a better than expected experience. They got us... a VERY fair price on our trade-in, never once pressured us on the “new” buy, and took the time with us to test drive two different vehicles not knowing if we would buy or not. We left with having had a pleasant experience. I hope dealing with their service department, when we have to, will be as good. I recommend Carriage Ford and more specifically James Jones.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for your kind words and congratulations on your new vehicle! We're glad you had a great experience with James. Please don't hesitate ...to reach out to us if there's anything more we can do!

  • 1.0 out of 5
    June 2, 2019

    I went to carriage ford to have items that were on recall fixed, among a couple of other things that started to break down in my 2014 Explorer, that was... still under warranty. The tech. had the worst attitude, and barely gave me 5 minutes of his precious freakin time, and told me to go rent a car for 3 days, and then come back to leave the car for 2 to 3 days. He said with a crappy attitude that WE DON"T HAVE CARS TO LOAN WHILE YOUr CAR IS HERE WITH US, SO IF YOU WANT THE CAR DONE, GO RENT THE CAR AND COME BACK AFTER YOU DO! I have been a customer with this lousy dealership for more than 5 years, and this was my second car, but I never took my car for service because they always have the worst freakin attitude. I will never buy a car from them again.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    March 19, 2019

    I have ford escape 2013. My back side seat belt was not working. My husband took it to Carriage Ford for a service. He asked them to check seat belt buckle... and window wiper. They came back one hour later, told him to replace seat belt and window wiper. Well, that what he asked to start with. The bill was over $100- to JUST LOOK at them. It probably took 5 minutes of one persons time after him telling what's wrong. I went to wall-mart and changed window wiper. It costed me less than $20- to fix the problem. why are they charge just looking at ? I also know this after talking to my Friends "The manufacturer has a Seat Belt Lifetime Warranty which covers repairs and replacements of the seat belts as long as you own the car." I use a Car dealer expecting a little better than a body shop. I'm very disappointed and I will probably never use this shop again.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 6, 2019

    I inquired about a used vehicle at this dealership, and was paired up with Philip Workman. Philip was very nice, and understanding. He was great to work... with, and I never once felt pressured. I ended up not getting the used vehicle, because I needed to get something a little newer. However, the experience I had with Philip and Carriage Ford was great! Highly recommend them.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 4, 2019

    Amazing experience!! Helped me find everything I needed and was looking for! Very respectful and didn?t try to push me into getting anything I didn?t want.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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