Reviews
Had a great buying experience with John/Kyle at Sunset
Had a great buying experience with John/Kyle at Sunset Ford of Waterloo! Highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the outstanding review and recommendation! Our team appreciates your business, and we hope to see you again!
We really enjoyed working with Sunset Ford to purchase
We really enjoyed working with Sunset Ford to purchase our Ford Bronco Sport. They made the entire process easy and enjoyable. Joe, Kyle, and Andrew listened to what we wanted and made it all work within our timeframe. Thank you, gentlemen, for your professionalism and kindness. We highly recommend Sunset Ford of Waterloo.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, and congratulations on your purchase! We appreciate your business and recommendation and hope to see you again!
Joe was awesome to work with - personable, knowledgeable,
Joe was awesome to work with - personable, knowledgeable, and did not pressure us into a decision! We will definitely recommend Joe and Sunset Ford to our friends and family!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the outstanding review, and congratulations on your purchase! Our team truly appreciates your business and recommendation. Enjoy your new vehicle!
Adrian Fitch was a pleasure to deal with.
Adrian Fitch was a pleasure to deal with. I was an out of state buyer. He sent additional pictures of the vehicle I requested. Was prompt to respond to any questions. The sales manager Mr. Brewer went above and beyond to help me return my loaner car. Finance was quick and efficient at their part as well. This I a small town dealership that offers the small town hospitality.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the outstanding review and your business! We are so happy to hear that our team took care of you and provided you with the 5-star service you deserve. Congratulations on your purchase!
Joe took really good care of us and it was a really nice
Joe took really good care of us and it was a really nice touch that he put a little card in the car saying thank you for purchasing this car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your purchase! Our team enjoyed having you here, and we wish you many happy and safe miles. Thank you for choosing Sunset Ford of Waterloo!
Excellent job!
Excellent job! Well done!! Would definitely refer to friends or family! Salesmen were very professional!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the outstanding review! Our team appreciates your business, and we wish you all the best. We hope to see you again!
The process of reviewing, selecting and buying a new car
The process of reviewing, selecting and buying a new car from Joe Hill at Sunset Ford in Waterloo exceeded our expectations. The entire supporting staff from Kyle Brewer to Andrew White made the buying experience friendly and professional. We have bought several cars over the years from Sunset Ford, and we strongly recommend them to anyone wanting to purchase a new car. Thank you, Joe, for a job well done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your purchase! Working with you was a pleasure, and we wish you many happy and safe miles. We're here for any future needs and hope to see you again!
They are very responsive to phone calls and texts.
They are very responsive to phone calls and texts. They do things in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the feedback and hope to have the chance to work with you again!
Absolute gem of an experience.
Absolute gem of an experience. Felt no pressure walking in the door and all questions were answered! Super laid back approach Everyone form sales to finance was spectacular to deal with! Clients for life!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience with us! Our team truly enjoyed working with you and appreciated the chance to earn your business. We wish you many happy and safe miles and hope to see you again!
John was helpful and made the car purchasing process fun
John was helpful and made the car purchasing process fun and easy. I will definitely use him again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the great review and your business! Our team hopes to see you again!