Reviews
Went to Sunset Ford in Waterloo to look and see what they
Went to Sunset Ford in Waterloo to look and see what they had I like to stay local and closer to home. Heard that Joe Hill was a sales person there. He was patient and understanding and eager to show me any vehicle there. Go see Joe. He is a Good Old Joe😁
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
Thank you so much, and congrats on your purchase! Having you here was such a pleasure, and our team hopes to see you again. Thanks again!
Everyone was professional, knowledgeable, friendly, and
Everyone was professional, knowledgeable, friendly, and easy to work with. I wouldn’t hesitate to buy another car here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the outstanding review! We enjoyed working with you, and our team looks forward to having you back in the future!
Professional, good to work with, went in ready to buy a
Professional, good to work with, went in ready to buy a Maverick and drove away with one.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your purchase! It was a pleasure having you here, and we wish you all the best. Thank you for choosing Sunset Ford of Waterloo!
Fantastic experience with Adrian and John.
Fantastic experience with Adrian and John. Low pressure and made sure that I got the right truck for my needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing this with us, and congrats on your purchase! It was wonderful working with you, and we wish you all the best. Come back to see us!
Joe was a pleasure to work with.
Joe was a pleasure to work with. Helped me choose the vehicle I needed. Drove off with it the vehicle same day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your purchase! It was a pleasure working with you, and our team wishes you all the best. Thank you for choosing Sunset Ford of Waterloo!
Easy to talk to salespeople very knowledgeable.
Easy to talk to salespeople very knowledgeable. They are very helpful in selecting the right vehicle for me. The dealership is very clean. Everyone is super friendly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the outstanding review and your business! We're here for any future needs and hope to see you again!
On a cold and windy day we pulled up at the dealership
On a cold and windy day we pulled up at the dealership and before we even started looking John was outside asking if we needed help . After being at 2 other places without an off of help this was very comforting!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the outstanding review! Our team enjoyed working with you and we are here for any future needs.
They were very low pressure and accommodating Buying a
They were very low pressure and accommodating Buying a car there was a positive experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the outstanding review and your business! Our team truly enjoyed working with you, and we wish you all the best. Come back to see us!
Had an issue with the inner air dam on my pickup
Had an issue with the inner air dam on my pickup overextending but it appeared to have corrected itself. Lonnie got me right in for one of the techs to inspect. Concern for me was safety. Had me come back into work area where truck was on a lift and visually review, looks like no breakage and functioning. Lonnie was great and communicated to me what to watch for. This is the kind of service one expects, and I did so.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy to hear that Lonnie and the team took great care of you and your truck. We're here for any future needs. Thank you for choosing Sunset Ford of Waterloo!
Thank ypu
Sunset Ford made the car buying experience easy and
Sunset Ford made the car buying experience easy and painless. Adrian did a great job at keeping us updated about the vehicle and checking in to make sure everything has been going well. Would highly suggest going to them and also buying another vehicle with them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your purchase! Our team enjoyed having you here, and we wish you many happy miles. We hope to see you again. Thank you for choosing Sunset Ford of Waterloo!