Reviews
Service department was very cooperative, appointment was
Service department was very cooperative, appointment was very smooth , receptionist was very friendly & explained all needed information. Call later on after inspection explained in good detail what’s needed . I chose the most needed to be repaired . Was done on time .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Do not deal with BMW in St.
Do not deal with BMW in St. Albans. Absolutely horrible service. I will not be back.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
From front desk to vehicle pick up to service everyone
From front desk to vehicle pick up to service everyone is kind attentive and very helpful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Front cowl warps….
Front cowl warps….dealership wants to charge for a replacement cowl that will do the same thing most likely I don’t feel I should have to part for that
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Very nice people in the Service Dept , always courteous
Very nice people in the Service Dept , always courteous & friendly.. Took care of my concerns in about 1 hr..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service!
Great customer service! Quality, friendly personnel.. very nice waiting area and the service people were top notch!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi! Thank you for giving us an excellent review and your recommendation. I'm glad to hear you had such a good experience. Thank you for choosing Moses. We appreciate you.
The salesman was nice an knowledgeable.
The salesman was nice an knowledgeable. Had a overall good experience .would recommend to people
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi Nate! Thank you for giving us a very good review and recommendation. We appreciate you.
Very professional and courteous Was greeted by several
Very professional and courteous Was greeted by several people Got in and out in about an hour
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi! Thank you for giving us a 5-star review. We appreciate you.
Absolutely the worst dealership I have ever dealt with ,
Absolutely the worst dealership I have ever dealt with , the salesman Cameron led me on for a week , messaging here and there. Then tells me I’m approved just needed to send pay verification in, did that just to be ghosted the next day. Don’t know if they treat everyone this way but know way to earn business that’s for sure. Wouldn’t recommend them to anybody.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi David! I'm sorry to hear about the experience you had with our dealership. I've forwarded your review to our management team for someone to investigate and see what happened with your deal. Thank you for giving us the opportunity to earn your business. We appreciate you.
Excellent and prompt service Friendly staff.
Excellent and prompt service Friendly staff. Fixed coffee machine while there. Nice to see attentive maintenance of waiting area
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi! Thank you for giving us a very positive review and for your recommendation. We appreciate you.