Reviews
They do good work for a reasonable price.
They do good work for a reasonable price. They keep me apprised of their progress and complete their work in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi! Thank you for your kind review. We appreciate your business.
The people in the service department were very friendly
The people in the service department were very friendly and professional: They took great care of my car! They were timely and kept me updated throughout the entire process!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Melissa! Thank you for your 5-star review and kind words. We appreciate your business.
Went to dealership for an oil and filter change.
Went to dealership for an oil and filter change. Was greeted by a courteous adviser. Forty five minutes later the job was done. No muss, no fuss. Great job, Very impressed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jim! I'm glad you had such a positive experience and we impressed you with our service. Thank you for your kind review. We appreciate your business.
Was a positive experience. When I’m in this area and need service l will be back. In this area visiting my cousin in Nitro, WV. I live in central Florida.
Did a fine thorough service.
Did a fine thorough service. Valet service was more than adequate. When loss of power they called quickly and the next day worked in my valet being different day.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
May wanna double check when your told something.
Came for an oil change said I had a really bad oil leak and it would be over $3,000 to fix it. Said it needed fix immediately. So I took my car to a friend up the street he put it up on a rack looked underneath it. Said he didn’t find any oil leak. I called back and the guy said bring it back and let me double check just to make sure it’s not leaking oil. Thankfully I’m a little smarter than that and I didn’t go back. Needless to say no oil leak just dealership trying make some extra money. Will never go back for service nor will I ever buy anything else from this dealership.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jim! I'm sorry to hear about the issues you had when you brought in your car for an oil change. I'd like get more information about your visit. If you will email your contact information to responses@mosescars.com, I will have someone reach out to you. Thank you for choosing Moses. We appreciate your business.
They do great work.
They do great work. Jason has went out of way to help me. My whole family has bought cars there
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I paid for the works service and they didn't reset my oil
I paid for the works service and they didn't reset my oil life meter or top off my windshield fluid.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi! I'm sorry to hear about the issues with resetting your oil life monitor and getting your windshield fluid topped off. If you will send your contact information to responses@mosescars.com, I will forward your info to our management team for follow-up. Thank you for choosing Moses. We appreciate your business.
Very fair, efficient and responsive.
Very fair, efficient and responsive. Uses technology which makes scheduling appointments, expressing needs, and payment easy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jeana! Thank you for your very nice review. I'm glad you find the tech we use so helpful. Thank you for choosing Moses. We appreciate your business.
Friendly , knowledgeable very helpful cautious.
Friendly , knowledgeable very helpful cautious. Can’t think of any other accolades to get to my 15 words!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi! Thank you for giving us an excellent review. We appreciate your business.
Poor communication and attitude of employee in service
Poor communication and attitude of employee in service department. Such a disappointment. We will be taking our vehicle elsewhere for service.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi! I'm sorry to hear you had a bad experience at our dealership. I am forwarding your review on to our management team for follow-up. In the meantime, if you could email us at responses@mosescars.com with your contact information and more details, that will help us assist you better. Thank you for choosing Moses. We appreciate your business.