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Moses of St. Albans

(837 reviews)
Visit Moses of St. Albans
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2018 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (304) 932-4077 (304) 932-4077
Used (304) 982-8882 (304) 982-8882
Service (304) 721-5139 (304) 721-5139

Reviews

(837 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses of St. Albans from DealerRater.

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Very professional and timely! The appointment was on...

Very professional and timely! The appointment was on time and waiting in my arrival. Very clean waiting area. I would recommend buying here for sure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service and knowledgeable staff who are...

Great customer service and knowledgeable staff who are willing to help get you the vehicle you need! This is my 2nd purchase from this dealership this year...THAT is how great the customer service and after care are at Moses BMW! Aaron and Austin were absolutely wonderful to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is the second family vehicle through Moses BMW and I...

This is the second family vehicle through Moses BMW and I would highly recommend utilizing this dealership. This was the best car experience top to bottom I’ve ever had. Corey Waybright is outstanding!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Paul is a great salesman to deal with, great guy to deal...

Paul is a great salesman to deal with, great guy to deal with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent service, competent staff, knowledgeable sales...

Excellent service, competent staff, knowledgeable sales people. I would highly recommend this dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

A A A A A A A A A A...

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Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Waited an hour after my appointment time to take my...

Waited an hour after my appointment time to take my vehicle back and clerk had a chat with another clerk making me wait to leave

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Everyone is friendly and professional very knowledgeable...

Everyone is friendly and professional very knowledgeable about the vehicles. They have a nice inventory everyone should be able to find the ride they are looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I had routine maintenance on my 2018 vehicle. Scheduling...

I had routine maintenance on my 2018 vehicle. Scheduling was easy and when it was convenient for me. Service was excellent and I was updated regularly on the service including cost estimate for service. Excellent service and they picked up my car and dropped it off what a service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Took care of a seatbelt recall. If I’m ever n the market...

Took care of a seatbelt recall. If I’m ever n the market for another BMW, I’ll definitely shop here. Excellent service department! Thanks to everyone, especially Brandon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.