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Moses of St. Albans

(837 reviews)
Visit Moses of St. Albans
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2018 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (304) 932-4077 (304) 932-4077
Used (304) 982-8882 (304) 982-8882
Service (304) 721-5139 (304) 721-5139

Reviews

(837 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses of St. Albans from DealerRater.

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Friendly, nice to deal with, no pressure sales and...

Friendly, nice to deal with, no pressure sales and excellent customer service. They gave us an excellent trade-in value for our GMC Denali, which we also bought at a Moses dealership a few years back. We initially wanted a different vehicle from a different dealership. Something always happened and we could never get what we wanted. On a whim, drove to xx. Albans Moses, I had about given up being able to trade the gas guzzler, and walked into the showroom and fell in love. 5 days later, we bring it home. Happy customer ❤️

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I was greeted as soon as I pulled up, awesome service,...

I was greeted as soon as I pulled up, awesome service, great customer service, didn’t take long for my car to get done, thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Incredibly easy process with the entire team at Moses....

Incredibly easy process with the entire team at Moses. The staff was professional and kind. Paul Waugh was very easy to work with and really wanted to help see everything through. You don’t get that service many other places. Professional team with winning results!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The people who sold me my car was Great. He took care of...

The people who sold me my car was Great. He took care of everything. He also explained everything about the car and showed us how everything worked

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Consumer response

The person (Andrew-Saint Albany WV) who sold me my car was Great. He took care of everything.He also explained about the car and showed us how things worked

Very organized and helpful service dept. had me in and...

Very organized and helpful service dept. had me in and out quickly. Had a comfortable waiting area and the entire Facility is clean and organized

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Salespeople were courteous, thorough, and invested in...

Salespeople were courteous, thorough, and invested in arriving at the best deal. The dealership, including the body shop and mechanic's area, was neat and clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It is the people at Moses BMW that make the dealership...

It is the people at Moses BMW that make the dealership what it is—they are personable, friendly, good-listeners, and genuine. My favorite dealer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Moses Ford did an exceptional job making sure I got the...

Moses Ford did an exceptional job making sure I got the car I wanted. Aric Taylor and Jamie Lewis were amazing to work with. Love my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The service was good. used truck no warranty, I have...

The service was good. used truck no warranty, I have replaced brakes roters,calibers newtires& balance rotation wipers air filter. oil Filter&Changes &all fluids

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

T.J.Neal was our sales person.He did a excellent job for...

T.J.Neal was our sales person.He did a excellent job for us, even stayed past closing time, so did the person who does the contracts.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.