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Moses of St. Albans

(837 reviews)
Visit Moses of St. Albans
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2018 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (304) 932-4077 (304) 932-4077
Used (304) 982-8882 (304) 982-8882
Service (304) 721-5139 (304) 721-5139

Reviews

(837 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses of St. Albans from DealerRater.

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The service staff is great. Friendly knowledgeable and...

The service staff is great. Friendly knowledgeable and helpful. James always takes good care of me. He most always has a loaner or has reimbursed me me if I have to rent. He is very thorough and patient when explaining my repairs. And kindly has suggested ( correctly) that I might want to get another newer car. But he has respected my

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

They was very friendly and helpful to me about helping...

They was very friendly and helpful to me about helping trade my car in. And they explained it where I can understand everything in detail

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.
Dealer response

Hi! We are so glad that you had a wonderful experience with us! Please reach out if you need anything else! We appreciate your business and hope to see you again soon!

The team at Moses BMW are the best! Very knowledgeable...

The team at Moses BMW are the best! Very knowledgeable and professional! Large selection of vehicle to choose from. Great service after the sale! Highly recommend these folks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi! We are so glad that you had a wonderful experience with us! Please reach out if you need anything else! We appreciate your business and hope to see you again soon!

Moses just became our dealer of choice. Our salesman was...

Moses just became our dealer of choice. Our salesman was Devan Bays. We will always come back to him for future needs! He’s the BEST!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi! We are so glad that you had a wonderful experience with us! Please reach out if you need anything else! We appreciate your business and hope to see you again soon!

new tires

needed new tires, sticker, and engine diagnostic attention. The service went past allotted time so they furnished a car and came to my home to deliver my car back.Recieved updates also. Very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi! We are so glad that you had a wonderful experience with us! Please reach out if you need anything else! We appreciate your business and hope to see you again soon!

Johnny was great to work with! The truck was clean, full...

Johnny was great to work with! The truck was clean, full of gas ( I thought this would be a hassle) and ready to go just as he had said. Ashley was great also and had the paperwork ready for our signatures. We had a hour drive each way and our time there was minimal. On a side note everyone was nice and the offices and lot were clean and neat. Thanks Johnny we are well pleased!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi! We are so glad that you had a wonderful experience with us! Please reach out if you need anything else! We appreciate your business and hope to see you again soon!

The only people I trust my M5 with!! Fast and friendly...

The only people I trust my M5 with!! Fast and friendly service with a smile. Super clean waiting area and beautiful showroom with the latest snd greatest that BMW has to offer.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi! We are so glad that you had a wonderful experience with us! Please reach out if you need anything else! We appreciate your business and hope to see you again soon!

Great job

Easy experience..keeps you informed throughout the entire process..Jennifer was wonderful as always to work with...when you call for service, she is prompt with getting you scheduled for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi! We are so glad that you had a wonderful experience with us! Please reach out if you need anything else! We appreciate your business and hope to see you again soon!

Aaron and Cody were both very pleasant, patient and...

Aaron and Cody were both very pleasant, patient and helpful. They made the process go very smoothly! They went above and beyond staying late to complete the delivery process.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly greeting, after work order written was offered...

Friendly greeting, after work order written was offered refreshments, show room very clean, knowledgeable about my problem, service completed timely and problem resolved. Explained service completed, and washed vehicle. Good experience Cannot rate Megan Moses only communicated with Jeannette Tolbert,rate her a 5 star

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.