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Moses of St. Albans

(837 reviews)
Visit Moses of St. Albans
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2018 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (304) 932-4077 (304) 932-4077
Used (304) 982-8882 (304) 982-8882
Service (304) 721-5139 (304) 721-5139

Reviews

(837 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses of St. Albans from DealerRater.

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Exceptional — everything: initial approach,...

Exceptional — everything: initial approach, professionalism, knowledge, attention to detail, communication skills, concern and adherence to safety guidelines during a world pandemic. Aaron was the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very friendly and great to work with on all my vehicle...

Very friendly and great to work with on all my vehicle purchases. They follow up to make sure I'm happy with my new vehicle. I have recommended Moses Ford Inc. to others for their vehicle purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Took my car for yearly inspection, and as always they...

Took my car for yearly inspection, and as always they never disappoint, was in and out of there in less than about twenty five minutes!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

New car purchase. The team was fantastic. Answered...

New car purchase. The team was fantastic. Answered questions. Worked out a deal virtually. I was able to have a virtual view of the vehicle and they provided me a great price for my trade in vehicle. I am very pleased with my experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Considering you left me with out my car for 2 months and...

Considering you left me with out my car for 2 months and poor communications it was the worst service experience I’ve ever had. Poor

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The BMW service representative, James, was very good,...

The BMW service representative, James, was very good, pleasant and friendly. The people who cleaned the car after the service were appreciated. The loaner car was exceptional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

BMW Purchase

I appreciated Andrew”s attentiveness and service. He worked to understand my needs and wants, kept me informed as car was prepared, and let me know the status enroute to the dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

#neal best sales experience yet!No bs in the deal....

#neal best sales experience yet! No bs in the deal. Happy costumers here and have already referred to all my Steelers friends 🤣 plus anyone looking for a no bs deal. He was so good I left with not only a Honda accord but also a GMC Sierra Thanks, TJ Customer Service Quality of Work Friendliness Pricing Overall Experience All 5 *

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Probably the best experience I've ever had purchasing new...

Probably the best experience I've ever had purchasing new vehicles. TJ was exceptional. He called me with information on numerous vehicles and spent time making the deal I needed. Can't thank Moses or TJ enough

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A very enjoyable experience. Everyone was very friendly...

A very enjoyable experience. Everyone was very friendly and open about prices. I feel I got a good deal and I liked that there was no pressure and no hassles about (extras) ! I love my new ford truck!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.