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Moses of St. Albans

(841 reviews)
Visit Moses of St. Albans
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2018 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (304) 932-4077 (304) 932-4077
Used (304) 982-8882 (304) 982-8882
Service (304) 721-5139 (304) 721-5139

Reviews

(841 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses of St. Albans from DealerRater.

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Excellent

Aaron Casto was very helpful in assisting me with the purchase of my 528i at the end of the lease. I have purchased or leased 6 BMW's from Moses BMW and Mr. Casto has been extremely helpful in every instance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best experience

Location and site infrastructure is good. Mr. Casto was very knowledgeable, honest and sincerely worked on our buy to the best of his abilities. We are truly pleased with our buy. The 2 other staff members who assisted us were awesome as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

buying a car

Buying a car is always so easy an they make it so convenient when purchasing a car. This is our 5th time purchasing a car an it’s always a pleasure! Would definitely recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Service!

Every person I was in contact with during the purchase of my 2018 F-150 was very courteous and helpful. During my wait I was asked several times if I needed anything. The financing department was great to work with and worked to get me a great rate. My salesman was very helpful and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Perfect Experience

This is second car we have bought from Moses, it went perfectly both times. Ashley Penny was a great help, it went smoothly because of her. Ashley is a professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful buying experience

The salesman, department manager, and financial officer were professional, direct and open concerning all aspects of the buying experience without feeling pressured. You can tell the staff is well trained to consider how they would want to be treated during each step of purchasing a vehicle. I will consider them for future purchases even though I am over 3 hours away. I recommend others to experience their service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the nice review, Tod! We appreciate your business and thanks for choosing Moses!

Great overall experience

From the interactive website to low pressure initial contact they were not pushy and cut to the point. The salesman I ended up working with "DD" (as in "double D) was also a straight shooter and didn't mess around. In the end I drove over 4 hours because of a great deal and better service. No reservations recommending this dealership and I've been through many in my vehicle Search over the last 6+ months.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My New Favorite Dealership

Moses Ford exceeded my expectations in finding a new vehicle. They offered a fair appraisal on my trade in. Most of all, there was absolutely no pressure. I was allowed time to compare Ford with another brand before making my decision. I would absolutely consider Moses for future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent

Moses is a very good to deal with didn’t have to spend all day haggling on price.The whole staff very professional and answered all of our questions. Will recommend to everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pleasent atmosphere good customer service very friendly an y

Would highly recommend good group of people very friendly really makes you feel at home both in sales and finance try them out I’m sure they can help you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.