Reviews
Wonderful experience at Moses
I would like to thank TJ at Moses Ford in St. Albans. He provided a wonderful shopping experience and I love my new Mustang. I will definitely be back to Moses for my next purchase. Thanks again TJ. Tammie Drumheller
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience with TJ Neal
Anyone searching for a used car should see TJ Neal at Moses Ford in Saint Albans, WV. He is very friendly and will help you find a vehicle that fits your needs and is within your price range. They were also very helpful with financing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New car purchase
John & Danny were very polite & knowledgeable and a pleasure to work with. I originally talked with John who found me the perfect vehicle on a Sunday then I met with Danny the following Saturday to make the deal. Finalizing it on Tuesday with John who showed me how to operate everything. I would highly recommend them to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Better than any other car buying experience
I am surprised by how my buying experience turned out, I came to lot after looking on line and not finding what I really wanted. It was before 8am and raining. Geo came out to great me at my truck, I told him I was just kicking tire, right off I could tell he wanted to help me, yes he wanted a sale but he was actually interested in what I wanted. We preceded to talk, trucks and life. I have never felt this comfortable talking with a sales person. 2 hours later he had located 2 trucks for me on other lots, good computer screen helped me incision the new car smell. The more expensive 2018 super duty was what I really wanted, we worked a deal I could live with, sold. Like I said I didn’t come in to buy that morning but Geo made his inventory spread across 300 miles to include a truck I would custom order, as people ask me where did you get the truck and are you happy I can speak so positively. I have to say the attitude of all the sales staff, and there appearance was great and it started with the new car sales manager, very personable straightforward look you in the eyes group. Tim K Murphy 2018 super duty lariat
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
pleasant helpful professional thanks to my team
Thanks to Jamie, Chris , Geo. Special thanks to Megan in their absentees. One of the best experancess I have had in buying a car. Thanks again to my ford team all that made it so easy to choose a Ford again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful
I was over all pleased with my experience at Moses Ford. The dealer did a great job keeping me at my price range and helping me find the vichelce I was looking for. I would recommend them to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best finance experience buying a car
Great experience overall, but this was the quickest and best experience I’ve ever had with financing. I would definitely recommend stopping by this dealer when in the market for a new or used car.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
New truck
I spoke to a lady on the phone! I submitted an e-request about a new truck and she was prompt to get back to me!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thanks for the nice feedback, Nick! We are glad we could get back to you promptly and help you out!
Recently visited Moses Ford
I am very pleased with the promptness of getting me approved for a good vehicle. Stanley the salesman was very caring and friendly. Cliff Adkins the finance manager was a very big help to me. Thanks for helping me. Samuel Marcum
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience finding my new car.
My experience with Moses Ford was very refreshing. The salesperson, Wes Tully was very helpful and eager to answer any questions. Responses were vwru quick. Great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car