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Moses of St. Albans

(835 reviews)
Visit Moses of St. Albans
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2018 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (304) 932-4077 (304) 932-4077
Used (304) 982-8882 (304) 982-8882
Service (304) 721-5139 (304) 721-5139

Reviews

(835 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses of St. Albans from DealerRater.

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Wonderful experience at Moses

I would like to thank TJ at Moses Ford in St. Albans. He provided a wonderful shopping experience and I love my new Mustang. I will definitely be back to Moses for my next purchase. Thanks again TJ. Tammie Drumheller

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience with TJ Neal

Anyone searching for a used car should see TJ Neal at Moses Ford in Saint Albans, WV. He is very friendly and will help you find a vehicle that fits your needs and is within your price range. They were also very helpful with financing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

New car purchase

John & Danny were very polite & knowledgeable and a pleasure to work with. I originally talked with John who found me the perfect vehicle on a Sunday then I met with Danny the following Saturday to make the deal. Finalizing it on Tuesday with John who showed me how to operate everything. I would highly recommend them to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Better than any other car buying experience

I am surprised by how my buying experience turned out, I came to lot after looking on line and not finding what I really wanted. It was before 8am and raining. Geo came out to great me at my truck, I told him I was just kicking tire, right off I could tell he wanted to help me, yes he wanted a sale but he was actually interested in what I wanted. We preceded to talk, trucks and life. I have never felt this comfortable talking with a sales person. 2 hours later he had located 2 trucks for me on other lots, good computer screen helped me incision the new car smell. The more expensive 2018 super duty was what I really wanted, we worked a deal I could live with, sold. Like I said I didn’t come in to buy that morning but Geo made his inventory spread across 300 miles to include a truck I would custom order, as people ask me where did you get the truck and are you happy I can speak so positively. I have to say the attitude of all the sales staff, and there appearance was great and it started with the new car sales manager, very personable straightforward look you in the eyes group. Tim K Murphy 2018 super duty lariat

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

pleasant helpful professional thanks to my team

Thanks to Jamie, Chris , Geo. Special thanks to Megan in their absentees. One of the best experancess I have had in buying a car. Thanks again to my ford team all that made it so easy to choose a Ford again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Wonderful

I was over all pleased with my experience at Moses Ford. The dealer did a great job keeping me at my price range and helping me find the vichelce I was looking for. I would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best finance experience buying a car

Great experience overall, but this was the quickest and best experience I’ve ever had with financing. I would definitely recommend stopping by this dealer when in the market for a new or used car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

New truck

I spoke to a lady on the phone! I submitted an e-request about a new truck and she was prompt to get back to me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thanks for the nice feedback, Nick! We are glad we could get back to you promptly and help you out!

Recently visited Moses Ford

I am very pleased with the promptness of getting me approved for a good vehicle. Stanley the salesman was very caring and friendly. Cliff Adkins the finance manager was a very big help to me. Thanks for helping me. Samuel Marcum

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience finding my new car.

My experience with Moses Ford was very refreshing. The salesperson, Wes Tully was very helpful and eager to answer any questions. Responses were vwru quick. Great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.