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Moses of St. Albans

(837 reviews)
Visit Moses of St. Albans
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2018 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (304) 932-4077 (304) 932-4077
Used (304) 982-8882 (304) 982-8882
Service (304) 721-5139 (304) 721-5139

Reviews

(837 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses of St. Albans from DealerRater.

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Great Experience!

We stopped by the lot to look at the design and color of a car. We were met by Ann whom was very knowledgeable about the cars, colors and options. She asked us if we were interested in a certain style and color and she recommended that we take one out for test drive. We sat down with Ann and Chris and they worked out several details and illustrated that they would locate the car we were interested in. We have purchased several vehicles from 2 of MOSES dealerships and they have "always" treated us as family! Thanks for all your help Ann, Chris and Jason!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

very pleasant and professional made you feel at home

The employees love there jobs they show that by they kindness and made the process of buying a good time we had a good day everyone was very professional and Anna was wonderful are new Lincoln MKX is sweet thanks Moses

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Absolutely incredible service!!!

My husband and I stopped at Moses this afternoon after a horrible experience at another local dealership earlier in the day. We had the pleasure of meeting Dave... he was so friendly and helpful and we left with a great car!!! We will definitely be return customers!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They have had my Ford van for a month. In the service depart

My 2010 ford transit connect was overheating. Took it to Moses Ford service department. And they have had it a month to date. Haven't heard anything from them in 2 wks. Called and no return call.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ease of shopping experience

Due to the friendliness of the salesman and the knowledge of the product. Not pushy just helpful. Had a great selection of vehicle that was very well maintained. Location was very conveniently located. The entire staff seem to work well together.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Completely stress free experience.

First class service and sales from the entire Moses team. Each staff member was professional, reassuring and helpful. Jeanette, Emory, James and Brandon are exceptional employees and they care about their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy & happy

The entire process was easy and pleasant . All my questions were answered and they were helpful not pushy. Wes was very helpful - I would ask for him again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bought a new 2017 Ford Focus

Wonderful purchasing experience! Anna Underwood is a great sales consultant. She went above and beyond to accommodate our purchasing needs. Excellent knowledge of vehicles and very customer friendly. We feel very blessed! Thank you Anna!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful Experience!!!

I went into the dealership looking for a used minivan. When I arrived to my scheduled appointment, Geo was ready with several vehicles to show me. He was professional and so sweet. He showed me several options of exactly what I was looking for and in my price range. I found an amazing minivan! He hooked me up with an amazing deal and made the experience unforgettable. I have lots of anxiety when dealing with large purchases, and he put my mind right at ease. I would recommend going to Geo for all of your car needs!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great help!

Anna Underwood is an incredible help and wonderful human. Very attentive, honest, and caring. I would recommend her to anyone and have full confidence they would get the attention and care they deserve!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.