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Moses of St. Albans

(837 reviews)
Visit Moses of St. Albans
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2018 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (304) 932-4077 (304) 932-4077
Used (304) 982-8882 (304) 982-8882
Service (304) 721-5139 (304) 721-5139

Reviews

(837 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses of St. Albans from DealerRater.

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Looking to purchase a new Lincoln MKX

I made an appointment to look at the MKX and was greeted at the door when we walked in. We then were shown the vehicle with Anna Underwood and she went over all the features with us. She then showed us more cars out on the lot and then she gave us more information to think about.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Takes care of the customer.

They didn't get in a hurry with us. No sales pressure. Answered all our questions. Couple things on the car needed attention and had both complete by the time we picked our car up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful internet buying experience

We recently purchased a used car from Moses, sight unseen, after finding it on their website. As you can imagine, buying a used car without ever driving requires a lot of trust in the seller. Based on our previous experience with Moses, we felt comfortable making this decision. Meghan and Cliff were a pleasure to work with and incredibly responsive to our countless questions about the vehicle. They also made sure we knew exactly what documentation to provide and made the transaction very simple for us. We are even more pleased with the car than we thought we would be - even better than the pictures! Thank you to the Moses team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Your positive review means a lot to us and we?re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

A Delightful Experience

Moses has a great friendly staff, great customer service with no hassle. I would recommend Moses to all my Family and Friends. A good experience with everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sales person

Great place to by a car. Ask for TJ Neal he will do you right. I bought a Fiat from him and I love it. Have had no problems

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Patty, thank you for the awesome review! We hope you love the FIAT!

Great Sales and Service Staff

Always a pleasure to work with T.J. Neal. We have purchased several vehicles from him and will not deal with anyone else. He always takes care of any issues with our vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks Darlene! We appreciate the kind review and your continued business!

Excellent!

I have been working with Andrew at Moses since 2001. I have purchased 10+ vehicles in that time and the level of customer service never disappoints. Everyone in sales and service is always helpful and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Tommy! We truly appreciate your continued business and support!

2017 mustang gt

Very friendly sales staff. I would buy another vechicle here again when I decide to purchase another one. Donald and Daniel were great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks, Rcossin11c! We are glad you chose Moses for your new car needs!

Awesome Service.

Moses BMW has awesome service, sales and wonderful customer service. Had my car ready by the time my paperwork was completed. Thank you all for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Amy, thank you so much for the awesome review! We hope you love your new car!

Great experience

Andrew went the extra mile to make a perfect experience. I will refer everyone to purchase a car from Amdrew. Everyone in the dealership was extremely attentive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review, Everett. We are happy to have clients like you.