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Moses of St. Albans

(837 reviews)
Visit Moses of St. Albans
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2018 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (304) 932-4077 (304) 932-4077
Used (304) 982-8882 (304) 982-8882
Service (304) 721-5139 (304) 721-5139

Reviews

(837 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses of St. Albans from DealerRater.

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This is what all dealerships should be like.

Moses BMW consistently excels In all aspects of the sales experience. We travel from eastern Virginia to do business wit Moses BMW. Andrew Hager is without a doubt the finest sales advisor we have ever known measured on any dimension or any scale. We consider him a good friend and trust him lmplicitly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Perfect buying experience!

Andrew Hager made my buying experience extremely easy and pleasant. I will only purchase a car from him! Thank you for all your hard work in finding my ideal car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A truly seamless experience in auto purchasing

I was treated in a very professional, courteous, and friendly manner. Upon requesting an opportunity to take the vehicle for a drive, David's immediate response was "absolutely". I was pleasantly stunned when trusted to go alone. There was no heavy pressure during the initial "look over" of the desired vehicle nor during my question phase prior to settling terms. During the final "paper work" phase, Chip spoke clearly and never "rushed" through any one of the documents. His work space was neat and I was comfortable in that none of my paperwork would be lost or confused with another customer. He answered all questions thoroughly and provided needed "think" time for decision making. The customer conference area provided a very welcoming environment and was exceptionally clean considering the lateness of a Saturday evening. The two gentlemen made my vehicle purchase experience an extremely pleasant one!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very friendly and helpful!

Dave Davis was extremely helpful and assisted me with getting a very nice and reliable 2011 Ford Escape XLT. He and the other gentlemen at Moses were very friendly and pleasant to be around. I have been looking for a reliable car for over a month, and it has been nerve wrecking. However, Moses' friendly atmosphere calmed my nerves and made my car buying experience that much better! My four year old son also enjoyed himself there. I cannnot thank Dave and the rest of the Moses employees enough for all of their help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchase of a used 2007 Toyota Camry

My wife was wanting to trade her Chevy Traverse for a sedan. Moses has a good reputation, plus I knew one of the salesmen, T. J. Neal, so we looked there first. When we got to Moses, T. J. Came right out and took care of us. He was very polite and helpful, but not pushy at all like so many salesmen are. He took the time to find out what we were looking for and showed us several vehicles that fit. We ended up purchasing a 2007 Toyota Camry, which we have been extremely happy with. He made the process very comfortable and smooth from beginning to end. We would definitely recommend Mose to anyone needing a good used or new car. Go see T. J. Neal and he will take care of you and give you a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buy your next car from Wes Price

Excellent young man who put the customer experience first and foremost. Very knowledgeable about the vehicles and listened to our needs and budgetary concerns. It was a sheer pleasure to work with an honest and caring salesman who went out of his way to accommodate our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience total professionals

We had a great saleman in TJ. Was very attentive to our specfic wants and needs. Great pricing. I would recommend them highly Thanks again..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

For a great deal on a new or used vehicle go see TJ Neal at

TJ really knows his vehicles if you want a great deal go see him at Moses Ford in St Albans he can find anything you want

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great experience

TJ was very helpful and I was very pleased with working with him. This was one of the easiest car buying experiences I have had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Outstanding Customer Service!

Meghan Moses and her team at MOSES of St. Albans are wonderful to work with when it comes to looking for and purchasing a car! They go out of their way to keep their customers happy and provide an overall pleasant and enjoyable shopping experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.