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Moses of St. Albans

(837 reviews)
Visit Moses of St. Albans
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2018 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (304) 932-4077 (304) 932-4077
Used (304) 982-8882 (304) 982-8882
Service (304) 721-5139 (304) 721-5139

Reviews

(837 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses of St. Albans from DealerRater.

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Traded 2004 Yukon for 2012 Nissan Maxima

Sales staff (Chris) was knowledgeable about inventory and sales process. I was able to test drive and return at a later date to purchase my vehicle. I am happy with the value and quality of my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

I was thoroughly impressed with the staff at Moses. They were knowledgeable about their product lines and really made me feel welcomed. They took the time to help me find what I was looking at price I was happy with and put in the extra effort to gain my business. If you're in the market for a vehicle, I would highly recommend Moses Ford in St. Albans, WV.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Moses Ford St. Albans dealership review

The employees that work at this dealership are extremely kind and respectful. I enjoy taking my car to this place and conversing with the employees. I recommend this dealership to my friends and family, and I plan on buying my next vehicle from this dealership as well! Thankbyoh

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great

Very friendly and helpful in choosing the car I wanted. Will be back and send friends, family over. Very good price compared to other dealerships in the area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very professional people

Very professional people Jamie Lewis is one the most professional and honest people I have ever met Moses. Ford. needs more people like Jamie Lewis

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pleasant buying experience.

We were treated very well from the moment we walked into the dealership. The sales staff was especially accommodating and helpful from our first test drive to closing the deal on the car we chose. Aaron Casto was very informative, enabling us to make a decision on the perfect car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience.

Salesman were very knowledgeable. No pressure to buy. Love the vehicle . Would recommend dealership. Will take for service soon. Not sure if service. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great sales people great experience

Moses had great sales people who were very knowledgeable and helpful. I bought an escape and am very satisfied. My only negative was the care center calling me to ask me questions that I didn't have time or patience to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

schedule maintenance work.

The new car manager and the manager of the maintenance department are always very accomiidating. They are also very knowledgeable and easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service from TJ Neal

TJ Neal in St. Albans was great to work with. If you need a car or truck go see him. You won't be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.