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Moses of St. Albans

(850 reviews)
Visit Moses of St. Albans
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2018 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (304) 932-4077 (304) 932-4077
Used (304) 982-8882 (304) 982-8882
Service (304) 721-5139 (304) 721-5139

Reviews

(850 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses of St. Albans from DealerRater.

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Pleasant buying experience.

We were treated very well from the moment we walked into the dealership. The sales staff was especially accommodating and helpful from our first test drive to closing the deal on the car we chose. Aaron Casto was very informative, enabling us to make a decision on the perfect car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience.

Salesman were very knowledgeable. No pressure to buy. Love the vehicle . Would recommend dealership. Will take for service soon. Not sure if service. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service from TJ Neal

TJ Neal in St. Albans was great to work with. If you need a car or truck go see him. You won't be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

customer service

Really good customer service and friendly staff . Aaron, Meghan, Sara, Andrew and genius! Every time I visited the dealership it was a nice experience. No pressure when thinking about purchasing vehicle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly, Honest and Great Deal

The price I was able to get on the truck I wanted made we willing to drive all the way from Central Illinois to buy it at Moses. Dealing with David Davis and the others at the dealership both over the phone and in person made me both glad and confident in the choice of buying from Moses.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good experience with body shop[

After hitting a deer, took my BMW M2 to Moses Body Shop. End result was very satisfactory. Would go back there again for work if needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Experience!

Great experience. I was looking for a specific vehicle I saw on Cars.com and they took me right to it without hesitation. They let me take my time and was very patient with me and my questions. I ended up purchasing that vehicle and I am very pleased. Could not ask for a better car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Moses Ford Lincoln, we value our customers and we look forward to seeing you on your next visit. Take care!

Great service experience

Friendly profession and excellent at their jobs. Nice waiting room.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the kind feedback, Paul! We are happy to serve you and appreciate your business!

Great Sales and Service Dept.

Friendly professional people in all Departments. Would highly recommend Mises Ford to anybody.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy you enjoyed working with our staff, Paul. If you ever need any help, please give us a call!

Great Job

Bill and all his guys always do an excellent job, I wouldn't let anyone else touch my cars!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Zachary, for the glowing review! We appreciate your review and hope we can continue serving you for many years to come.