Reviews
customer service
Really good customer service and friendly staff . Aaron, Meghan, Sara, Andrew and genius! Every time I visited the dealership it was a nice experience. No pressure when thinking about purchasing vehicle.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly, Honest and Great Deal
The price I was able to get on the truck I wanted made we willing to drive all the way from Central Illinois to buy it at Moses. Dealing with David Davis and the others at the dealership both over the phone and in person made me both glad and confident in the choice of buying from Moses.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good experience with body shop[
After hitting a deer, took my BMW M2 to Moses Body Shop. End result was very satisfactory. Would go back there again for work if needed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Experience!
Great experience. I was looking for a specific vehicle I saw on Cars.com and they took me right to it without hesitation. They let me take my time and was very patient with me and my questions. I ended up purchasing that vehicle and I am very pleased. Could not ask for a better car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Moses Ford Lincoln, we value our customers and we look forward to seeing you on your next visit. Take care!
Great service experience
Friendly profession and excellent at their jobs. Nice waiting room.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kind feedback, Paul! We are happy to serve you and appreciate your business!
Great Sales and Service Dept.
Friendly professional people in all Departments. Would highly recommend Mises Ford to anybody.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you enjoyed working with our staff, Paul. If you ever need any help, please give us a call!
Great Job
Bill and all his guys always do an excellent job, I wouldn't let anyone else touch my cars!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Zachary, for the glowing review! We appreciate your review and hope we can continue serving you for many years to come.
Taking care of my 2011 F-150
Moses Ford Service Dept. is one of the reasons why I continually go back to Moses for my vehicles. I've been dealing with them since 1999. Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the nice thoughts, Bradley! We appreciate you and your continued support. Thank you for choosing Moses!
Loyal Ford Customer
My family has always had great experience with Moses Ford of St Albans from sales departments to the service and body shop departments. We love Moses because they always seem to care whatever the situation. Our family has always been loyal to Chevrolets and Joe Holland dealership for over 20 years. The time came in 2010 when we decided to switch to Ford when it came to price and quality for the dollar. Our family purchased a Explorer from Bert Wolfe Ford but was unhappy with the service end and on our next purchase we visited Moses Ford of St Albans. While at the dealership we fell in awe with the warmth and excitement from the sales staff not to mention the service we have received from the service end. My wife and I have purchased 35 new vehicles in our lifetime and since the visit in 2010 with our daughter and her first purchase of a Ford at Moses of St Albans we have purchased 7 new vehicles from Moses Ford. My wife and I own a business and live in in St Albans and we try to give back to the community we live in. We are thankful to live in St Albans and to have a dealership like Moses Ford in our community. KEEP UP THE GREAT WORK MOSES FORD AND GOD BLESS
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jerry, we are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We?re glad we provided this to you. We appreciate your positive review!
Helpful
We brought our 2015 Fusion SE in for an oil change. The service was done in a timely fashion. The staff was very helpful and informative.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
So glad our service team could help out with your oil change, Jonathan! Thank you for your business!