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Moses of St. Albans

(837 reviews)
Visit Moses of St. Albans
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2018 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (304) 932-4077 (304) 932-4077
Used (304) 982-8882 (304) 982-8882
Service (304) 721-5139 (304) 721-5139

Reviews

(837 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses of St. Albans from DealerRater.

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Great Service for a Great Truck!

2015 F-150 Super Cab XLT. Service excellent. Staff friendly, efficient and very helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are thrilled to hear of your positive experience with our dealership. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!

Quick reliable service

Quick reliable service. Friendly staff and professional repair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy you had a pleasant experience here at Moses Ford Lincoln. Thanks again for the great review of Moses Ford Lincoln!

Purchaser

F-150 ( 2014 ) Service was very good . Staff was not needed - 4 yr old grandson chose vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the nice review, Dallas! Glad our team could take great care of you.

Great Service

I went to get a key replaced for the 2014 F-150 that I purchased from Moses the previous year. I arrived a little before 8:00 AM and was informed all the early appointments were filled and that I would be a while before they could get to me. I settled into the waiting room, thinking I would be there at least 2/3 hours. To my surprise, at 9:15 AM I saw my truck coming to the front of the building, and was informed me that I was ready to go. I was shocked, and pleased. Great service, and I don't know any place that could do a better job,thanks. Gary Frampton

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks, Gary! We're happy to help however possible. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!

Wonderful experience.

I received excellent service on my car and my personal experience with each and every Moses employee was wonderful. Thank you all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the great review, Michael! Glad we could provide good service and we appreciate your business!

BMW 328 Service

Easy to make a service appointment for my BMW 328. Excellent staff attitude and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate the kind review, James! So glad our team could take good care of your BMW and thanks for choosing Moses!

Happy customer

From start to finish great service really kind and helpful salesman really good price and great finance manager I've looked at several other dealerships and moses smoked the compatition I will always go to moses from now on for my automotive needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. We appreciate your business. If there is anything else we can do for you, please give us a call.

Regular customer, great service at Moses Ford

Professional service with warm and friendly staff: I feel connected to Moses Ford Service Department:

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy you had such a positive experience with us, Larry! Again, we appreciate your recommendation of Moses Ford Lincoln and we hope to be of service again in the future.

Lincoln service

they are always kind and courteous and very helpful. Gave me a loner car so I didn't have to wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the kind feedback, Mark! We are always happy to help and appreciate your business!

Easy buying experience

A buying experience made truly easy! Beautiful facilitiy and helpful team. They go above and beyond in taking care of customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your response, Kathi! Drive safe, and we'll see you on the road.