Reviews
Write a reviewRachel
Awesome to deal with! She is new and did a great job!!! Always easy to deal with and contacted me after sale Would recommend this sales lady to everyone Trish
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great experience both at Dealership and Service
I came in just looking at a Certified Pre Owned Optima that I saw on their website. I had submitted a lead for the vehicle on their website and got a very quick follow up from Max, their web manager, letting me know that the vehicle was still available and that he would work with me personally if I would like to look at it. It was a very low pressure visit where I also worked with Michael, their sales manager, to make sure that it fit in my budget. After seeing the great deal that I got, I couldn't pass it up. They even let me take the car for the day to make sure my wife liked it before we bought. After deciding that we had to have it the sales process was very low key and easy going. Tyler, the finance manager made sure that we got a great deal on some extended warranty plans to go along with the great warranty that comes on all certified pre owned KIAs. All in all a fantastic experience. After just getting my first oil change (which was free), they even detailed my car for me. Have recommended to all of my co workers and will continue going back for all of my future car purchases.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jax, Thank you so much for your valuable feedback. It is fantastic to hear that all of our hard work and effort is appreciated. We love having you as a customer and Customer Satisfaction is our number one priority! Please enjoy your vehicle and if you need anything else, let us know. Great job, Michael, Tyler, and Max! Jake Sodikoff General Manager
Great Dealership! Great Team!
I just want to thank the team at Steven Kia. I just purchased my 3rd Sorento from them in the last 5 years. I live in NH and drive all the down to do business with them(I have family in the area). They always treat me like royalty. This time I got a 2016 Sorento SX. It it exceeds my wildest dreams, and Michael Lynn got my payments just where I needed them to be. I would highly recoment Steven Kia to any of my freinds, family or co-workers.Thanks again to Michael, Ahmad,Tyler, and Ricardo you guys are the best. Sincerly Nikki
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good People, Good Service
Really nice sales people. Worked hard for me to get approved. Happy with Purchase.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great new car experience!
A big thank you to all the wonderful people at Steven Kia! I love my new Kia Forte loaded with all the latest features! I could not have asked for a better experience in buying a new car. Jake Sodikoff explained all my options and laid everything out for me so it was easy to follow. They even delivered my new car right to my door all the way in Charleston, South Carolina! If you want above and beyond treatment from an honest dealership with great customer service, check out Steven Kia and Steven Toyota dealerships!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceeded Expectations!
This experience exceeded my expectations! Chris Payne was courteous, honest and very knowledgeable. I'm sure I was a challenge because I had planned to trade in and downsize from a truck sometime in 2015. I wasn't sure what I wanted and hadn't begun to look. Chris made that very easy by doing all the research and though he found nothing on his lot, he found the perfect vehicle at Steven Toyota. Michael Lynn worked with me on the numbers and made it happen same day. These employees went the extra mile to stay almost 2 hours past closing and even delivered the vehicle to me at my office 2 hours away. I would like to commend them on their resourcefulness and professionalism. Thank you Chris, Michael and Tyler!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience at Steven KIA!!
As a first time car buyer, not knowing anything about the business, I was worried about being taken advantage of but at Steven KIA that was not the case at all. All of the salespeople were busy when I arrived, so the finance manager actually came out and helped me with the whole process! Totally made it a great and easy experience and I felt comfortable when I eventually drove off the lot in my 2014 Optima! Thanks Steven KIA and Jake Sodikoff!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing place and GREAT CUTOMER SERVICE!!!!!
To ALL YOU DEBBIE DOWNERS, I must say as a owner of my own business, I look for great customer service and well priced items and I also what people to be honest and reliable .. SO with that said, NO WHERE in my wildest dreams who I imagine buying 3 cars in a 7 month window below invoice price! Chris Payne and Jake are amazing people. And I thank you from the bottom of my heart for making this happen. Jake took the time to get everything worked out to where we can get cars and make sure we was comfortable and HE ISNT RUDE< MEAN< HATEFUL or PUSHY. And Chris knows what he is talking about and gets to the point. That's a great sales rep. So if you are a person that goes in there with a bad attitude excepted that your attitude will rub off and you will have a bad experience. These guys do a excellent job and are willing to make your shopping for a Kia amazing!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I like MAX & JAKE & MR. LYNN
Rating should be 4.5!!! First time ever I left a car purchase experience feeling confident & well served!! All the guys were professional & "real"....yes, including Jake! In fact, I like him alot & more than that he totally earned my respect! Best price in the country & untouchable perks in the future for our "new" used car! Max is excellent & no pressure. Mr. LYNN (sorry couldn't remember your first name) handled the paperwork quickly & smoothly! Would I go back? xxxx YEAH! Just want to say that my demeanor & aggressive bargaining behavior was respected & not one time did Jake or anyone at a potential car buying nightmare more like a dream! :) the dealership become rude with me! Thanks Steven Kia for not slapping your name & logo on my car. Appreciate ur discreet choice of them being on the license plate holder! Love it! You made
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Friendly, helpful staff
I went to look at a used vehicle. These guys were friendly, professional, and beyond helpful to me. They put me in the auto I was looking at for a great price, and worked extremely hard to get me to a place I was comfortable payment wise. I would recommend this dealership and these guys to anyone. I appreciate their hard work and knowledgeable staff members. Thanks Steven Kia!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car