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Steven Kia

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (335 reviews)
Visit Steven Kia
Sales hours: 8:30am to 6:00pm
Service hours: 8:30pm to 5:00pm
View all hours
Sales Service
Monday 10:00am–7:00pm 7:30am–6:00pm
Tuesday 10:00am–7:00pm 7:30am–6:00pm
Wednesday 10:00am–7:00pm 7:30am–6:00pm
Thursday 10:00am–7:00pm 7:30am–6:00pm
Friday 10:00am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:30pm–5:00pm
Sunday 12:00pm–5:00pm Closed
New (540) 246-0273 (540) 246-0273
Used (540) 246-0274 (540) 246-0274
Service (540) 246-0283 (540) 246-0283

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (335 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience

Christian Letelier was an awesome sales associate. Helped me with everything I wanted and needed. Would definitely recommend going here. Overall amazing experience, would recommend to anybody

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Happy Experince

It was cold and raining the Saturday we decided to look at a used pickup truck and Sai came out to talk with us immediately.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Lied so I would come go store

Salesperson lied to me in an email saying they had a car in the color I wanted. I told them the Kia site showed you couldn't get the optima in that interior/exterior color combination but he insisted they had found it so I drove to their store to see it. They did not have it, not even close and they admitted that they did this to get me to come in so they could show me other cars and try to sell me something else. I resent being lied to. They also sent emails saying I missed appointments etc even though I never made an appointment I would never buy from a company that trains their salespeople to lie which the salesman said was how they trained them. I was told afterwards, from a prrvois employee that they did want the salespeople to lie, if needed, to get people to come in.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Come see, Geoff, Ahmad, and Jake at Steven Kia

Great guys, I went into look and left with a new Sorento.. no pressure. Great experience. Would recommend them by far. For anyone looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2nd time buying

this is the 2nd time buying from steven kia and christian was an awesome salesman, was very friendly and helpful and will be back again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Service

Christian Letelier did an amazing job helping me out to buy a car. I definitely will buy here again in the future. Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mr and Mrs C

Great Sales Staff and quality beautiful vehicles. Highly Recommend for your next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great people, Great vehicles and Great service department.

Why go anywhere else they have a great staff they are very friendly they understand customer needs great prices and an outstanding facility what else can you ask for

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

AMAZING EXPERIENCE!!!!

I just want to tell you of the EXCEPTIONAL SERVICE AT Steven Kia. I was in very dire straits due to a tragic accident I was involved in May. My car was totalled, my daughter was killed and I was injured, as well. Because of my poor credit rating, my Sales Representive, Christian and the Sales Manager Micheal treated me with kid gloves. They did all they could to get me in a reliable vehicle!! I was treated with such respect and generosity!!! Even the Finance Representive treated me with the utmost care. I highly recommend Steven Kia, and especially my Sales Rep, Christian Letelier!!! Please go to see him and let him help you with your vehicle needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly, no pressure sales. Pleasure to deal with.

Arrived at Steven Kia the other morning to look at a car and was greeted by Sales Rep. Christian Letelier. It was a pleasure dealing with these guys. They have plenty of patience letting you look and decide on which vehicle you want to see and test drive. Once I settled on the vehicle I wanted, then it was time for the dreaded paperwork process. To my surprise, the paperwork took less time to complete than finding the car! I would highly suggest checking these guys out. Ask for Christian, like I said he is very patient and doesn't pressure you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.