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John North Ford

(108 reviews)
Visit John North Ford
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:30pm
Tuesday 8:00am–6:00pm 8:00am–5:30pm
Wednesday 8:00am–6:00pm 8:00am–5:30pm
Thursday 8:00am–6:00pm 8:00am–5:30pm
Friday 8:00am–6:00pm 8:00am–5:30pm
Saturday 8:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (620) 803-4012 (620) 803-4012
Used (620) 803-4006 (620) 803-4006
Service (620) 412-2310 (620) 412-2310

Reviews

(108 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of John North Ford from DealerRater.

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Service work at John North Ford

Very good dealership great waiting room very quick service. Will return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Steve, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

Ranger

My experience was really good. They called me and worked around my school schedule. Everyone was really friendly and kept me updated on everything that was happening to my truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!

John North Ford

Excellent service very courteous. Work was great. Sales were great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Happy Customer

Brian and Jim are two of the best guys you can work with in service! Great guys that put you first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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John North Ford

Quick & reliable service. Waiting room is clean and comfortable. Drinks and popcorn are nice too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My most recent car's service

I sent my friend in to get the car serviced; they did a fine job, as I expected!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

George, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Car serviced

The employees are always pleasant and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Toyota Camry 2013 Got the works/oilchange

Very Good, Charles and his team did an excellent job for me.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mike, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at John North Ford, Inc.. We would like the chance to talk to you further so please do call Amy at (620)343-1700 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

John North Ford

Always friendly and professional. Good at their job too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My favorite new car dealer

I bought my car new there and that is where I take it for what ever it needs or time to do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

George, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!