Reviews
The pre sale inspection was not very good. The high beam lite were broken and had to be replaced. What else did they miss I wander. It takes a long time for them to sign over the Title. Which I don't understand.
The pre sale inspection was not very good. The high beam lite were broken and had to be replaced. What else did they miss I wander. It takes a long time for them to sign over the Title. Which I don't understand.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
Dealership was a joy to work with and everything went smoothly. They offered a good value and good trade in.
Dealership was a joy to work with and everything went smoothly. They offered a good value and good trade in.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to tell us how we did! We appreciate you!
John North Ford has an excellent service department. I trust their team to take care of all of my vehicles. I drive a lot of miles with my job so having a service department that I can count on is essential to me. I appreciate how their team goes above and beyond to make sure all my maintenance and repairs are completed and keep me on the road.
John North Ford has an excellent service department. I trust their team to take care of all of my vehicles. I drive a lot of miles with my job so having a service department that I can count on is essential to me. I appreciate how their team goes above and beyond to make sure all my maintenance and repairs are completed and keep me on the road.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
John North Ford has provided me with excellent service. I purchased my last four vehicles from them and they take care of all of my service work. I trust their team to keep me on the road. I drive around 1,200 to 2,000 miles per week for work, so it’s very important to me to work with a dealership that I can depend on.
John North Ford has provided me with excellent service. I purchased my last four vehicles from them and they take care of all of my service work. I trust their team to keep me on the road. I drive around 1,200 to 2,000 miles per week for work, so it’s very important to me to work with a dealership that I can depend on.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
10/10 — Absolutely exceptional experience from start to finish. The team at John North Ford went above and beyond throughout the entire process of purchasing our new 2026 Ford Expedition. No pressure, great communication, honest and transparent service, and they truly made us feel valued as customers. The staff was knowledgeable, professional, and respectful of our time. Everything was organized and efficient, and they made what can sometimes be a stressful process feel smooth and enjoyable. The attention to detail and customer service stood out in a big way. We couldn’t be happier with the vehicle or the experience. Highly recommend John North Ford to anyone looking for a dealership that genuinely cares about its customers before, during, and after the sale.
10/10 — Absolutely exceptional experience from start to finish. The team at John North Ford went above and beyond throughout the entire process of purchasing our new 2026 Ford Expedition. No pressure, great communication, honest and transparent service, and they truly made us feel valued as customers. The staff was knowledgeable, professional, and respectful of our time. Everything was organized and efficient, and they made what can sometimes be a stressful process feel smooth and enjoyable. The attention to detail and customer service stood out in a big way. We couldn’t be happier with the vehicle or the experience. Highly recommend John North Ford to anyone looking for a dealership that genuinely cares about its customers before, during, and after the sale.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jeremy, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Brian was professional and friendly both on the phone and in person. The repair time was shorter than expected and everything is performing well. I feel comfortable with the dealership and staff servicing my vehicle.
Brian was professional and friendly both on the phone and in person. The repair time was shorter than expected and everything is performing well. I feel comfortable with the dealership and staff servicing my vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a review! Appreciate you!
Very attentive to my needs. Professional, friendly and very quick talk service your needs. A real pleasure to deal with
Very attentive to my needs. Professional, friendly and very quick talk service your needs. A real pleasure to deal with
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a review! We appreciate you!
These people at John North Ford in Emporia Kansas are the best people to work with. Friendly, efficient and down right great people. We have bought 2 vehicles there in less than a year and we can not praise them enough!! Buying a vehicle is so effortless at John North Ford.
These people at John North Ford in Emporia Kansas are the best people to work with. Friendly, efficient and down right great people. We have bought 2 vehicles there in less than a year and we can not praise them enough!! Buying a vehicle is so effortless at John North Ford.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
Tim was very nice and easy to work with, and made sure our thermostat issue was taken care of.
Tim was very nice and easy to work with, and made sure our thermostat issue was taken care of.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Very pleased with the service and always promptly taken care of any problems as needed,
Very pleased with the service and always promptly taken care of any problems as needed,
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!