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John North Ford

(127 reviews)
Visit John North Ford
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:30pm
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Sales Service
Monday 8:00am–6:00pm 8:00am–5:30pm
Tuesday 8:00am–6:00pm 8:00am–5:30pm
Wednesday 8:00am–6:00pm 8:00am–5:30pm
Thursday 8:00am–6:00pm 8:00am–5:30pm
Friday 8:00am–6:00pm 8:00am–5:30pm
Saturday 8:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed

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New (620) 803-4012 (620) 803-4012
Used (620) 803-4006 (620) 803-4006
Service (620) 412-2310 (620) 412-2310

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since September 2012.
John North Ford Lincoln is a locally owner family business in Emporia KS since 1963. Serving the Central Kansas area including Emporia KS Topeka KS Wichita KS Osage City KS Burlington KS. We sell new Ford and Lincoln cars trucks and SUV's and also provide Ford Quality Parts and Service. We also sell all makes and models of Quality Pre-owned cars trucks and SUV's. Customers drive from all over Central Kansas from Topeka KS Wichita KS and Kansas City KS to enjoy the friendly Ford and Lincoln sales and service experience at John North Ford Lincoln in Emporia KS.

Service center

Phone number (620) 412-2310

Service hours

Monday
8:00am–5:30pm
Tuesday
8:00am–5:30pm
Wednesday
8:00am–5:30pm
Thursday
8:00am–5:30pm
Friday
8:00am–5:30pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(127 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of John North Ford from DealerRater.

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Professional and prompt service with a friendly environment. They have handled any problems until they are resolved.

Professional and prompt service with a friendly environment. They have handled any problems until they are resolved.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Always pleasant and quick, always satisfied definitely take my car to you for everything, have never been dissatisfied

Always pleasant and quick, always satisfied definitely take my car to you for everything, have never been dissatisfied

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you!

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I am please with the vehicle but would not purchase another from them. They consistently look at how to take advantage of the customer. I spent over $37,000 on the truck and when I came to pick it they informed me they only provide used cars with a half tank of gas. They also only had one key for the vehicle. When I talked with the previous owner he informed me there were two keys when he sold it. I inquired again from the dealership they told me a second key could be purchased for over $500.00.

I am please with the vehicle but would not purchase another from them. They consistently look at how to take advantage of the customer. I spent over $37,000 on the truck and when I came to pick it they informed me they only provide used cars with a half tank of gas. They also only had one key for the vehicle. When I talked with the previous owner he informed me there were two keys when he sold it. I inquired again from the dealership they told me a second key could be purchased for over $500.00.

Rating breakdown (out of 5):
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Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. I’m glad you are pleased with your vehicle, but I apologize for your experience regarding the gas and key situation. We strive for transparency and value your concerns. I will address this with our team to improve our customer service. Thank you for bringing this to my attention. Ron Carlson 620-343-1700 [email protected] John North Ford, Inc.

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Always there when I need them. They always get me in and out in a timely manner and never try to charge me for stuff I dont need

Always there when I need them. They always get me in and out in a timely manner and never try to charge me for stuff I dont need

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review! We appreciate you!

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I can always trust John North Ford to take care of my service and maintenance needs. This is very important to me because I put around 5,000 miles per month on my F250 for work. I depend on the service department to make sure it keeps running smoothly.

I can always trust John North Ford to take care of my service and maintenance needs. This is very important to me because I put around 5,000 miles per month on my F250 for work. I depend on the service department to make sure it keeps running smoothly.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know how we did! We appreciate you!

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Good morning John North Ford has friendly service and fast and reliable if something is wrong they fix it make it right a good place to go!!

Good morning John North Ford has friendly service and fast and reliable if something is wrong they fix it make it right a good place to go!!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review! We appreciate you!

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Friendy. Easy to work with Mark in sales and the person that went over the cost and contract was very helpful and included all the things we wanted--warranty,cap insurance etc. The dealership was not pushy which was appreciated.

Friendy. Easy to work with Mark in sales and the person that went over the cost and contract was very helpful and included all the things we wanted--warranty,cap insurance etc. The dealership was not pushy which was appreciated.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review! We appreciate you!

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The pre sale inspection was not very good. The high beam lite were broken and had to be replaced. What else did they miss I wander. It takes a long time for them to sign over the Title. Which I don't understand.

The pre sale inspection was not very good. The high beam lite were broken and had to be replaced. What else did they miss I wander. It takes a long time for them to sign over the Title. Which I don't understand.

Rating breakdown (out of 5):
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Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Dealership was a joy to work with and everything went smoothly. They offered a good value and good trade in.

Dealership was a joy to work with and everything went smoothly. They offered a good value and good trade in.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to tell us how we did! We appreciate you!

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John North Ford has provided me with excellent service. I purchased my last four vehicles from them and they take care of all of my service work. I trust their team to keep me on the road. I drive around 1,200 to 2,000 miles per week for work, so it’s very important to me to work with a dealership that I can depend on.

John North Ford has provided me with excellent service. I purchased my last four vehicles from them and they take care of all of my service work. I trust their team to keep me on the road. I drive around 1,200 to 2,000 miles per week for work, so it’s very important to me to work with a dealership that I can depend on.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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