Reviews
Professional and prompt service with a friendly environment. They have handled any problems until they are resolved.
Professional and prompt service with a friendly environment. They have handled any problems until they are resolved.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always pleasant and quick, always satisfied definitely take my car to you for everything, have never been dissatisfied
Always pleasant and quick, always satisfied definitely take my car to you for everything, have never been dissatisfied
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you!
I am please with the vehicle but would not purchase another from them. They consistently look at how to take advantage of the customer. I spent over $37,000 on the truck and when I came to pick it they informed me they only provide used cars with a half tank of gas. They also only had one key for the vehicle. When I talked with the previous owner he informed me there were two keys when he sold it. I inquired again from the dealership they told me a second key could be purchased for over $500.00.
I am please with the vehicle but would not purchase another from them. They consistently look at how to take advantage of the customer. I spent over $37,000 on the truck and when I came to pick it they informed me they only provide used cars with a half tank of gas. They also only had one key for the vehicle. When I talked with the previous owner he informed me there were two keys when he sold it. I inquired again from the dealership they told me a second key could be purchased for over $500.00.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your feedback. I’m glad you are pleased with your vehicle, but I apologize for your experience regarding the gas and key situation. We strive for transparency and value your concerns. I will address this with our team to improve our customer service. Thank you for bringing this to my attention. Ron Carlson 620-343-1700 [email protected] John North Ford, Inc.
Always there when I need them. They always get me in and out in a timely manner and never try to charge me for stuff I dont need
Always there when I need them. They always get me in and out in a timely manner and never try to charge me for stuff I dont need
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a review! We appreciate you!
I can always trust John North Ford to take care of my service and maintenance needs. This is very important to me because I put around 5,000 miles per month on my F250 for work. I depend on the service department to make sure it keeps running smoothly.
I can always trust John North Ford to take care of my service and maintenance needs. This is very important to me because I put around 5,000 miles per month on my F250 for work. I depend on the service department to make sure it keeps running smoothly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for letting us know how we did! We appreciate you!
Good morning John North Ford has friendly service and fast and reliable if something is wrong they fix it make it right a good place to go!!
Good morning John North Ford has friendly service and fast and reliable if something is wrong they fix it make it right a good place to go!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a review! We appreciate you!
Friendy. Easy to work with Mark in sales and the person that went over the cost and contract was very helpful and included all the things we wanted--warranty,cap insurance etc. The dealership was not pushy which was appreciated.
Friendy. Easy to work with Mark in sales and the person that went over the cost and contract was very helpful and included all the things we wanted--warranty,cap insurance etc. The dealership was not pushy which was appreciated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave a review! We appreciate you!
The pre sale inspection was not very good. The high beam lite were broken and had to be replaced. What else did they miss I wander. It takes a long time for them to sign over the Title. Which I don't understand.
The pre sale inspection was not very good. The high beam lite were broken and had to be replaced. What else did they miss I wander. It takes a long time for them to sign over the Title. Which I don't understand.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
Dealership was a joy to work with and everything went smoothly. They offered a good value and good trade in.
Dealership was a joy to work with and everything went smoothly. They offered a good value and good trade in.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to tell us how we did! We appreciate you!
John North Ford has provided me with excellent service. I purchased my last four vehicles from them and they take care of all of my service work. I trust their team to keep me on the road. I drive around 1,200 to 2,000 miles per week for work, so it’s very important to me to work with a dealership that I can depend on.
John North Ford has provided me with excellent service. I purchased my last four vehicles from them and they take care of all of my service work. I trust their team to keep me on the road. I drive around 1,200 to 2,000 miles per week for work, so it’s very important to me to work with a dealership that I can depend on.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!