Reviews
10/10 — Absolutely exceptional experience from start to finish. The team at John North Ford went above and beyond throughout the entire process of purchasing our new 2026 Ford Expedition. No pressure, great communication, honest and transparent service, and they truly made us feel valued as customers. The staff was knowledgeable, professional, and respectful of our time. Everything was organized and efficient, and they made what can sometimes be a stressful process feel smooth and enjoyable. The attention to detail and customer service stood out in a big way. We couldn’t be happier with the vehicle or the experience. Highly recommend John North Ford to anyone looking for a dealership that genuinely cares about its customers before, during, and after the sale.
10/10 — Absolutely exceptional experience from start to finish. The team at John North Ford went above and beyond throughout the entire process of purchasing our new 2026 Ford Expedition. No pressure, great communication, honest and transparent service, and they truly made us feel valued as customers. The staff was knowledgeable, professional, and respectful of our time. Everything was organized and efficient, and they made what can sometimes be a stressful process feel smooth and enjoyable. The attention to detail and customer service stood out in a big way. We couldn’t be happier with the vehicle or the experience. Highly recommend John North Ford to anyone looking for a dealership that genuinely cares about its customers before, during, and after the sale.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jeremy, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Brian was professional and friendly both on the phone and in person. The repair time was shorter than expected and everything is performing well. I feel comfortable with the dealership and staff servicing my vehicle.
Brian was professional and friendly both on the phone and in person. The repair time was shorter than expected and everything is performing well. I feel comfortable with the dealership and staff servicing my vehicle.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a review! Appreciate you!
Very attentive to my needs. Professional, friendly and very quick talk service your needs. A real pleasure to deal with
Very attentive to my needs. Professional, friendly and very quick talk service your needs. A real pleasure to deal with
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a review! We appreciate you!
These people at John North Ford in Emporia Kansas are the best people to work with. Friendly, efficient and down right great people. We have bought 2 vehicles there in less than a year and we can not praise them enough!! Buying a vehicle is so effortless at John North Ford.
These people at John North Ford in Emporia Kansas are the best people to work with. Friendly, efficient and down right great people. We have bought 2 vehicles there in less than a year and we can not praise them enough!! Buying a vehicle is so effortless at John North Ford.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
Tim was very nice and easy to work with, and made sure our thermostat issue was taken care of.
Tim was very nice and easy to work with, and made sure our thermostat issue was taken care of.
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- 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Very pleased with the service and always promptly taken care of any problems as needed,
Very pleased with the service and always promptly taken care of any problems as needed,
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Brian is always ready to take care of my business. John north ford has always taken good care of my vehicles
Brian is always ready to take care of my business. John north ford has always taken good care of my vehicles
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Thank you for taking the time to leave a review! We appreciate your business !
Great place to buy vehicle specially from salesman Tim Dugan Will buy again from them if needed... Highly recommended....
Great place to buy vehicle specially from salesman Tim Dugan Will buy again from them if needed... Highly recommended....
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
I truly liked being informed of number free oil changes remaining for the future of my murano , it was done as a courtesy on Attendent behalf
I truly liked being informed of number free oil changes remaining for the future of my murano , it was done as a courtesy on Attendent behalf
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
thank you for taking the time to let us know how we did! we appreciate your business
Always professional service. very easy to work with puts the customer first.very pleased with service they have provided for me
Always professional service. very easy to work with puts the customer first.very pleased with service they have provided for me
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know how we did. We appreciate your business!