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Joe Bowman Auto Plaza

(78 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–7:00pm 7:30am–5:30pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
New (540) 908-2795 (540) 908-2795
Used (540) 246-0271 (540) 246-0271
Service (540) 908-3507 (540) 908-3507

Reviews

(78 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Bowman Auto Plaza from DealerRater.

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Best customer service and price in the valley!

After working with several dealerships and looking at dozens of trucks, a salesman I met at Joe Bowman knew all my needs and wishes. He called me up as soon as a truck came in that he thought I'd fall in love with and BOY if he wasn't right! Michael Guerrero is hands down the best salesman that found me a truck more than I imagined I could buy! He worked with me over the phone for days and showed me the truck after normal business hours! I never thought salesman did this! Joe Bowman offered me such a low price that I couldnt even begin to try and negotiate the price! Mike had my new truck detailed, gassed up, paperwork ready and I was in and out within 20 minutes! Highly reccomend Joe Bowman Auto Plaza for the best deal and Michael Guerrero for making it all happen without my presence! 10 STARS!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Customer service out of this world!!!!!

My husband had been taken advantage of at other dealerships in the area. He found Michael Guerrero online and contacted him about the type of truck he was interested in. Within 2 days, Mike had my husband in love with an AMAZING quality truck at a price I knew we couldnt debate! He took such great care of us and all the staff at Joe Bowman made us feel like red carpet VIP! My husband and I never felt stressed or pressured and wish we could buy more vehicles! Thanks Joe Bowman for all your work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy experience with child

Joseph at joe bowans was extremely helpful with finding a suv that was reliable and safe enough for me and my child. He made the experience stress free and fast. I purchased a gmc terrain from him and couldnt be more in love with my vehicle. The vehicle was used but in great condition and at a competitive price. When i want to have another car i will definitely go see joseph again and for any of my car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the opportunity to help you with your transportation needs! We appreciate the time you took to give us a good review, thanks!!

First Chevrolet

After viewing Trucks on the web, I decided to visit Joe Bowman Auto Plaza. Was met by a salesman named Eric. He was very helpful and very knowledgeable about the vehicle and we took it for a test drive. Vehicle was just what I wanted and Eric negotiated a deal that was right where I wanted to be. Service was excellent and I was treated with respect. This was truly a pleasant experience while purchasing a new truck. The whole staff was friendly and helpful and I will absolutely shop here again. Thanks for making my truck buying experience as painless as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the chance to help you with your purchase! We appreciate the review!

Top Notch Dealership!

Great Store with a Great Staff! Very good experience when purchasing and servcing my vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much! It's our customers that make us great! We're very pleased you had a great experience, not only purchasing your vehicle, but with our service department as well!

Another Great Experience at Joe Bowman

Was in Harrisonburg looking at some trucks for my son that I had seen online. After driving a couple and not feeling really satisfied, I decided to stop by Joe Bowman Auto Plaza since I had purchased a used vehicle for myself from them 2 months ago (review is below) and had a great experience. Sam (salesman from last transaction) recognized me and came to talk to me right away. After some conversation about a couple of vehicles and a test drive, they sold me another one. The customer service that I got from Sam and Tony was simply awesome. There was no pressure and all of my questions were answered honestly. They even made the purchase of the vehicle work as best as they could to get it close to my budget so we could take it home that day. Not only did they make me happy, but they made my son happy as well. I don't think he has stopped smiling about his "new" truck yet. Thanks guys! You have definitely made a repeat customer out of me and I will visit again when I am in the market for another vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We truly appreciate you giving us the opportunity to help you and your son find the right truck and complete your purchase! It's all about the kids!! Thank you also for taking the time to write this review, and allowing us serve your needs! Look forward to seeing you guys again! David Fager General Manager

Poor Service

Don't expect any kind of friendly service if you have an emergency on a weekend.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

I apologize for your inconvenience over the weekend. We do not have Service hours on Saturday or Sunday, but we are open Monday thru Friday 7:30 to 5:30. Thank you for your time and again I'm sorry for your trouble.

Great Experience @ Joe Bowman

Stopped by to check on a vehicle that was advertised online, but did not have any pictures. Expected to find an old beater, instead found a great looking 10 year old vehicle with very low miles. Was quickly approached by a salesman who offered his assistance. Salesman had a no pressure approach, answered all my questions and worked with me on the price to make it work on my budget. Great experience, would definitely buy from them again! Thanks Sam and the Joe Bowman team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Possum25, Thank you for taking the time to write a review. Please feel free to contact us if you have any questions or further automotive needs. Enjoy your new car!! Courtney Rogers Customer Service Coordinator 540-434-6731 Courtney@joebowmanautoplaza.com