Joe Bowman Auto Plaza

Although this is a Chevy dealership, my salesman and the service department put on a towing pkg that I wanted on the Jeep. My Salesman was absolutely terrific.

Salesman and office manager were very friendly, professional and helpful. I would definitely recommend them to a friend.

I am in Ohio and dealer is in Harrisonburg, Va. I accidentally let them charge my card $2K to hold a truck. I did not sign any forms, and they did not say anything, but they claim the $2K is non-refundable. Its clear now, they were trying to sell me a problem vehicle sight unseen. Days later, a form came and they omitted an agreed discount. I did not sign. Days after that, bank info came for me to transfer funds. With this lag, my aim of getting the car on a weekend and using it on a family trip were both shot. Next, my bank said the bank transfer info was questionable, and advised me not to move the funds. I realized this is some cheezy corner dealer, laundering money or whatever. Bad signals - very clear. After arguing with the sales manager, I realized I could 'never' enjoy the truck- the experience was xxxx. The buying experience would have me hating the truck for the next 10 years, every time I saw it. Best to lose $2K. Avoid them - buy elsewhere. The lemon would have costed more that $2K to fix.

I will not be recommending Joe Bowman. Customer service is so poor on so many levels. New purchase on vehicle that needs repaired and taking months to schedule. Being told you will be contacted about other services issues for months and never receiving a phone call back after countless attempts of stopping by and calling to receive answers and then treated poorly.

They set up meeting with me for a jeep. Confirmed the meeting. I called on my way to say I was arriving early to which they told me the exact jeep I wanted already had a deposit on it and it was the managers fault. I still went to see if I could find something else. I did and the manager chad said he would do everything to help me out because of the mistake they made on their end. 3.5 hours later not only did i not receive any kind of discount on the new purchase but in the time I waited for him to say he couldn't finance me and hurt my credit my bank closed so there was no way to leave a deposit. Absolute worst car buying experience ever. Had a friend with me and he said the same. Very very very unhappy. So stressful.

Great place to buy and get service. Been dealing with them 30 plus years. My sales person Brooke was great to work with. I recommend this place.

I had a great experience at Joe Bowman auto plaza.Hunter was a great salesmen he made sure my expectations was met and got me in new car. He was well respected and very welcoming to the dealership he helped me set everything up and showed me all about my new car and how to work everything

Fantastic place to buy a car tell my dream car to help with phenomenal service is great cannot say enough about this dealership fantastic place.

DO NOT PURCHASE FROM JOE BOWMAN! Horrible experience. I was sold a complete lemon. As a single mother with limited income, I chose a Chevrolet that was a Certified pre-owned 2017 vehicle with low mileage at what I was informed was a reputable business. It broke down within less than a year with multiple problems having only put 4000 miles on it and is now costing me $1000 to repair. When Bowman was informed of this, the condescending and unhelpful attitude of multiple people at the dealership regarding this issue sealed the deal for my worst customer service experience ever!

DO NOT PURCHASE FROM JOE BOWMAN! Horrible experience. I was sold a complete lemon. As a single mother with limited income, I chose a Chevrolet that was a Certified pre-owned 2017 vehicle with low mileage at what I was informed was a reputable business. It broke down within less than a year with multiple problems having only put 4000 miles on it and is now costing me $1000+ to repair. When Bowman was informed of this, the condescending and unhelpful attitude of multiple people at the dealership regarding this issue sealed the deal for my worst customer service experience ever!