Dave Sinclair Ford

So my daughter bought her first car from Dave Sinclair Ford. A used 2008 Mazda 6. She doesn't make a lot of money but was proud to be able to afford a used car. Not only did she buy the car but purchased a 4 year warranty for $2400 as well. After a month, and about 300 miles, the car would not start. My daughter had it towed to the dealership and said it should be ready next week. When we inquired about a rental car, they said hold on and then told us they were going to quickly check the battery. Sure enough it was the battery and they said it was not covered under warranty. I figured as much. However, after one month, they should cover the cost of the battery. Their slogan is "If it's not right, we'll make it right for free". That's BS. They said they would do it for 1/2 price. I said no, A multi-million dollar company can cover a battery that we had for a month. Dave Sinclair Jr (I believe) came out and I told him the same thing. They should be replacing the battery at no charge. He would not budge from 50%. I immediately pressed send on my negative review of the dealership on Facebook and that upset him so he said now he would not cover any of the battery. That's fine, I bought the battery for my daughter and paid full price somewhere else (Dave Sinclair will not get anymore of my money), walked through the service department and installed it, drove the car off the lot and will never visit or buy from them again. While buying the new battery, I made sure everyone inside the Auto Part store heard my story. Their slogan should be "If it ain't right, we might make it right for 50%". Made your dad proud today Jr.

Thorough and professional work, as always. Email reminders are very helpful.

Mike kept me informed daily on progress of repair. My problem was intermittent so everyone tried to get it to happen again. Recall repair was preformed before I had even gotten a notice. Special attention was paid to my car and I thank Mike for making that happen. I see to the needs of my 90 year old mother in law so I need my car in excellent condition. Thanks Mike for taking that extra effort to solve my repair issue.

Recall on car. Excellent service. Treat customers with respect.

Fast, efficient and professional Customer Service. Thank you.

very pleasant and great coffee It is always a pleasure doing business with Dave Sinclair Ford.

Always great! Love Bruce and he always makes sure that my vehicle is right.

My experience was great! Matt H. was extremely helpful with the issue I was having with the air conditioning having me explain what was going on while he was sitting with me in the car. The service technician was also helpful explaining the air conditioning while sitting in the car with me, I feel this went beyond the usual service and was very pleased with my visit.`

Went in for a oil change and they were fast and courteous! Thanks Dave's Family!

My first scheduled maintenance on a new car. Service department is always crowded and busy, but they get the job done with a smile.