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Dave Sinclair Ford

(1,413 reviews)
Visit Dave Sinclair Ford
Sales hours: 8:30am to 6:00pm
Service hours:
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–6:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–6:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
New (314) 701-8354 (314) 701-8354
Used (314) 461-0222 (314) 461-0222
Service (314) 461-0188 (314) 461-0188

Reviews

(1,413 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dave Sinclair Ford from DealerRater.

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Love it

Dealt with Michael Johnson. Very easy experience. Went in planning on " looking" came out with an excellent deal and a sweet car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lynn, thank you so much for your review. It's great to know that you found the perfect vehicle and received good customer service along the way. We greatly appreciate your business!

Ford Econaline 350

Repaired seal in left rear wheel. At first I thought they took too long, but after reading what they did I realized they were being thorough and I like thorough better than fast. The test drove the van after the repair which I don't think many dealers do anymore. I will not hesitate to use them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sharon, thank you for the review. We are pleased to hear that your vehicle was inspected thoroughly and driven before it was returned to you. We greatly appreciate your business!

Great Overall Experiece

We purchased a 2014 Ford Escape and was treated quickly and efficiently. They knew what we wanted in a vehicle and helped us get the financing we needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Joyce, we're so happy to hear that you had a great experience purchasing your Escape. Thank you so much for your business and congratulations!

Oil Change

Got oil changed and tires rotated. Shift indicator had message tht it was not in park to turn engine off. Didn't have part to fix it so they ordered part and gave me a loaner rental car to drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Robert, thank you for your business and review. We're glad to hear that you had a pleasant experience!

Oil Change and Tire Rotation

Great customer service and fast turn around time! they also have a nice waiting area for customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the review, Beth! We're so pleased to hear that you had a great service experience and enjoyed the waiting room. Thank you so much for your business.

Great service

Best person there is Bruce Naes in repairs. He gets us in and out fast. Explains if further work needs to be done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Rhonda, we're so glad that Bruce provided great customer service. Thank you for your business and for your review!

Great customer service

My service experience is always good and they really work with me so that I do not have to wait long and that is appreciated since I work and take care of my granddaughter. Thank you Bruce

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Diane, we're glad Bruce provides great and timely service for you. Thank you so much for your business and for writing a review!

Great service for my recent oil change.

Fast service and very friendly people at Dave Sinclair Ford in St. Louis.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Michael, we're very pleased to hear that you had a positive experience at Dave Sinclair. We greatly appreciate your business and hope to see you for any of your future needs!

Great services

2013 Fusion had recalls done they got my car done in less time than I was told they were fast and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Gary, we're so glad to hear your recalls were repaired in a timely manner and that you had a pleasant service experience. We greatly appreciate your business and your review!

Great service!

They were very helpful when buying my first car. They fixed everything I wanted and worked with me to achieve the price I needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Katie, thank you for the review. We are glad to hear you had a great car buying experience. Thank you for your business and congratulations on your new car!