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Dave Sinclair Ford

(1,415 reviews)
Visit Dave Sinclair Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–6:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–6:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
New (314) 701-8354 (314) 701-8354
Used (314) 461-0222 (314) 461-0222
Service (314) 461-0188 (314) 461-0188

Reviews

(1,415 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dave Sinclair Ford from DealerRater.

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Great service

Staff are always helpful. The service department calls to let me know what is wrong and what they will do to fix the problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mae, Thank you and we appreciate you spending some time to review us! We look forward to seeing you for your next visit! Thanks, Mimi Sinclair

Fantastic Service Department

I took my Ford Mustang to Dave Sinclair Ford to have them install my new tires and I am, as always, over the top happy with their dealership! They are not only a top notch service department but they are top of the line in their sales staff. They always do everything in their power to ensure you leave their dealership with a smile on your face. I know that you cannot please every person who walks through your doors, but at Dave Sinclair Ford, they are certainly going to go above and beyond for all who come in their doors!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sierra, We are glad to hear your visit went well. Thank you for taking the time to write us a review. We look forward to seeing you for your next visit!

Dave Sinclair Ford

Went there for an oil change and was very pleased with my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Albert, Thank you for taking the time to give us a review We look forward to seeing you for your next visit! Thanks, Mimi Sinclair

Great service by Service Advisor DAN WHITTLEY!

Great, fast and efficient service, and on a busy day still got me in and out very quickly; that and the excellent deals I have gotten on car purchases, leases and trade-ins is why I have gotten 35 cars from the Sinclairs through the years! They are the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

James, Thank you for the review and even more so the wonderful comments about Dan! Mr. Whittley is a valuable employee at our dealership and he will be happy to hear your kind words. We appreciate you taking the time for the review and your continued business throughout the years. We look forward to seeing you for your next visit! Thanks, Mimi Sinclair

Great Service

Great service advisor ...........................dan whittley

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Your comments keep us motivated and working hard for all our guests, Tony! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Excellent service

Came in and was told possibly 1 1/2 hour s service time. Was finished in 1 hour and was checked on by someone oft and on to update me in the process. Work was done on time, with courteous service. Very appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ronb, We are glad to hear your visit went well. Thank you for taking the time to write us a review. We look forward to seeing you for your next visit! Thanks, Mimi Sinclair

Great service

Drop in for tire rotation, wait wasn't too long. I was surprised the wait wasn't longer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Faith, it is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to your next visit!

Honest and very helpful salesman.

Stop by to gather information about a future car purchase and ended up buying a van. We are so blessed to have Mr. Langenstein for our salesman. He was patient and understanding working with our situation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Richard, thank you for being one of our valued clients and leaving us your response to the quality service you received! Thank you again for being one of our valued guests! We look forward to your next visit!

Great Experience

I bought a used Ford Escape from Dave Sinclair. I was extremely pleased by the service I received and how pleasant and friendly the staff was. The salesperson even stayed late on the night I purchased the car, to make sure everything went smoothly. I have bought a car from Dave Sinclair before, and would definitely purchase one again in the future, as well as recommend them to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

LJW, Thank you for this review about your sales visit. Our sales team is a key component to our dealership and they will be thrilled to read your review. Customer service is a high priority of ours and it is great to read your nice comments about your experience. We hope to see you back here again soon! Best regards, Mimi Sinclair

2009 Escape Maintenance

Needed maintenance and the service was exceptional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Your comments keep us motivated and working hard for all our guests, Jim! Please let us know if you have any additional questions about services you received and thank you again for choosing Dave Sinclair Ford!