Reviews
president
service & sales in same room is a little tight. Also there is a lot of noise
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bob, Thank you and we appreciate you spending some time to review us! We do apologize for the tight space; we are in the process of moving some departments around. Customer service is our number one goal and reviews like yours help us to make sure that we are meeting the needs of our customers! Best regards, Mimi Sinclair
Fast oil change
Love Love Love Dave Sinclair Ford. Fast, easy, & convenient.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Stacey, We are glad to hear your visit went well. Thank you for taking the time to write us a review! We look forward to seeing you for your next visit!
Service review
As usual I was in and out in a jiffy; and that included a complimentary car wash.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're pleased to hear everything was done to your satisfaction, Daniel! Please let us know if there is ever anything else we can do to assist you! Take care!
Excellent salesman JR, staff, collision center
Excellent staff....very knowledgeable salesman JR was more than execellent...It was definitely a great experience..will recommend to friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful feedback, Vince! We hope to see you here with us again in the future!
Good service
I brought the car in for a bearing job and found that another set of wheel bearings needed replacement. I was given a thorough explanation and since it required extra hours and I had a doctors appointment a rental car was arranged for me I picked up the car the next day. It was a good experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sales & parts & service
Denny at Dave Sinclair Ford was a very polite and helpful salesmen who went above and beyond what I have become use to at other dealerships.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil Change and 75,000 mile check...
Came in for an oil change and a 75,000 mile check. I did get a transmission service but I was wondering about how my tires were holding up. It was discussed when I arrived. On my receipt, no where did it tell me anything about that or anything else for that matter. I was just told to go pay. There was no consultation. Yes, I guess I could have pressed the issue but I of course was in a hurry so I just paid and left. I did expect an update on the car. Oh well...
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jim, Thank you and we appreciate you spending some time to review us. We do apologize for the lack feedback with your vehicle's tires. Customer service is our number one goal and reviews like yours help us to make sure that we are meeting the needs of our customers. I have passed along this review to our service advisors to assure that this will not happen in the future. Best regards, Mimi Sinclair
Ford Escape 2010 Battery Replacement
Bruce Naes was a great help .I called, happened to get him at the other line.He said bring it in and I will take care of you.With in an hour he had it done. I cannot Thank Bruce enough for what he did.He is my service advisor! awesome customer service! Dave Witt
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent service; very respectful of the customer
We have always had Ford products and have never been disappointed with the customer service. Dave Sinclair is and had always been the best dealership around town. I appreciate the way the service dept, takes care of its customers and actually listens to my concerns.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service, friendly staff!
I was looking at the 2015 fusions, and the terrific salesman showed me several vehicles to choose from. I test drove a couple them and that made my decision easy. All of the features were explained to me and I was never pressured into any deal. Couldn't Have been a better experience! Thanks Dave Sinclair employees!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase