Reviews
Recall repairs
Short notice recall repair done in short order on short notice with quality service and repairs
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ford 150service review
excellent service, close to home easy to make an appointment
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Larry, thank you for your kind words in your review It is great to hear that we were able to go above and beyond your expectations to help you out.
New car purchase
Our salesman, Doug Cotton, was very knowledgeable with every aspect of the sale. He was very comforting in his presentation. I will honestly say that Doug was the main reason for our purchase. He went the extra mile in securing our business. Doug explain all of the systems on this vehicle making the whole experience informative and joyful. I have been in business for many years and would have Doug Cotton as a very valued associate. He is a jewel in your crown of salesmen. Your finance manager, Se Bom Kim, was likewise, very helpful answering all our questions. Overall, we had a very good experience with these two gentlemen.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership so we're pleased your review reflected this. Thanks again for your business.
Customer Service Still Available
The Sinclair Ford Service Advisor? Dan Whitley makes my service visits hassle free!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good service
Once the parts arrived they immediately fixed and called. Problem is now solved.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Don, we are so pleased to hear your experience with us was a positive one. We always appreciate feedback from our customers, and it makes us feel good to know that our team did right by you.
Good Experience
We bought a used Ford Edge (2013) about a month ago from Adam Wilcox. A pleasure to work with a friendly salesman. We brought it in for an oil change and were met by Mike Jacober who took a personal interest in getting the correct service for the edge. He had us in & out in less than an hour. Very pleased with both gentlemen. Will go back again. Ask for them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the 5-star review, Mike! Check our social media pages to stay in the loop on product news and updates to help you safe on your next visit!
Great Service
Work done at the body shop. Insurance company specified used body parts. Dave Sinclair made sure parts were of good quality and the finished product is good as new.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Pre-Certified 2013 Ford Escape, Titanium Edition
I came to purchase a particular Ford Escape but it was already gone but I did find a very nice 2013 Ford Escape , Titanium Edition. This is my second purchase at Sinclair Ford. I have always had excellent service and have gotten great value there. Sinclair is one of the renowned names in Ford Sales and Service and I have never been disappointed. Staff and sales people were very helpful and pleasant. The only frustration with buying a car, this applies to every car dealership, is the amount of time and paperwork required. Everytime I buy a car it seems there are more forms to sign and more waiting time. Staff made me aware of the delays and they were very helpful at explaining delays.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dave Rapp, F150 purchase from Dave Sinclair Ford
Mike Patterson was very helpful throughout the entire process, I have recommended Mike and Dave Sinclair to several of my friends.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Dave Rapp, for taking the time to share with us your experience! We're glad everything was done to your satisfaction and we hope to see you again!
car in for maintance
I was in and out fast , service was excellent as always and my service man Doug was excellent as well
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase