Reviews
Great service, great prices
From start to finish it was a painless experience. I hate buying cars, but these guys made it a good experience for once. We have bought 4 cars from Dave Sinclair and will continue to go back
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Noel, it's a pleasure to read about your fourth experience with our dealership and congratulations on your all-new vehicle! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that our staff was able to provide you with such a memorable and painless experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Best Regards, James Sinclair - President
Dave Sinclair Ford exceeds customer expectations!
Staff is helpful, friendly and understanding of the customers' needs! Well done to the Dave Sinclair staff for outstanding customer service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the five-star review, Ericka. We're thrilled to hear that our staff was helpful, friendly, and understanding to your needs during your recent visit. Feel free to call or stop by if there is anything else we can do for you. Also, don't forget to take advantage of our exclusive coupons by following us on Facebook. Best Regards, James Sinclair - President
Service first attitude!
Joe Palumbo was easy to work with and stayed late to accommodate my schedule. I TRULY appreciate his service first attitude.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the excellent review! It is great to know that Joe was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook to take advantage of our exclusive specials. Best Regards, James Sinclair - President
Very professional
All personnel were very friendly and knew their jobs. The salesman has a great personality as well. Very helpful and informative.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Donna, thank you for the kind words. We're thrilled to hear that our staff was friendly, helpful and informative during your recent visit to our dealership. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's good to hear that our team was able to show you what Dave Sinclair Ford is all about. Check us out on Facebook for access to our exclusive monthly specials! Best Regards, James Sinclair - President
buying new
were very attentive, seem important to them that we didnt leave the dealership. didn't pressure us to look at cars we were not interested in,
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Diana,thank you for the kind words. We're delighted to hear that our staff was very attentive and provided you a pressure free car purchasing experience. I am happy that we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook for access to our exclusive specials.We hope you're enjoying your new vehicle and we look forward to working with you again in the future. Best Regards, James Sinclair - President
Great selection and willing to negotiate!
Great selection and they were willing to work with me.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate the five-star review, Tyler. It's great to hear that our dealership has a great selection of Ford's and that our staff is willing to work with you. I am happy to hear about your positive experience with us and we hope to work with you again in the future. Visit us on Facebook for access to our exclusive specials. Best Regards, James Sinclair - President
GREAT SERVICE & PEOPLE
Friendly people that talk with customers even if they are not the sales person .They explain what they are doing to help understand what is going on with the sale.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rita, thank you for sharing your feedback with us. We're thrilled to hear that our staff able to walk you through the purchasing process in an understandable way. If you have any questions or concerns in the future, please feel free to reach out to us at any time. Don't forget to check out our Facebook page for access to service specials. We hope you're enjoying your new vehicle and we look forward to working with you more soon. Best Regards, James Sinclair - President
Excellent Service
I like the lack of pressure to buy and the willingness to sell the model I bought instead of trying to get me to upgrade. I also appreciated the fact that you did not try to sell me an extended warrantee. The last time I bought a vehicle, the car salesman spent a good 10 minutes trying to convince me to buy one. That was really off putting. Thanks for the good experience and especially Doug Cotton's low key approach.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Eugene, thank you for the five-star review and sharing your recent car purchasing experience with us. We're delighted to hear that Doug's pressure free and low-key approach to selling cars earned your business. If you need anything else in the future, please feel free to reach out to us at any time. Also, don't forget to like us on Facebook for first access to service specials and promotional offers. We hope you're enjoying your new vehicle and we look forward to working with you again soon. Best Regards, James Sinclair - President
Randy was Fantastic!
I dreaded having to go purchase a car, but was recommended to go to Dave Sinclair Ford. When I went online, I found a car, and set an appointment to test drive. Randy emailed me back and said he would help us when we got to the dealership in the morning. Randy was very courteous and took the time to understand our needs. He wasn't pushy and didn't try to convince us about any particular car. We test drove 3 used cars, then after he understood what we were looking for, he explained the benefits of a lease. We decided to purchase a new car on a lease, and are very happy with our decision. This was the best car buying experience we've had in a long time all thanks to Randy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on the purchase of your new vehicle, Charles! It's a pleasure to hear that Randy's low-pressure sales approach and courteousness earned your business. Customer service is our number one priority and we're delighted to hear that Randy provided you with just that. Please feel free to stop by or call with any questions or concerns you may have in the future. Also, don't forget to like us on Facebook for access to exclusive service specials. We hope you're enjoying your new vehicle! Best Regards, James Sinclair - President
Dave Sinclair Ford
The salesman, Dan McCrillis, was very pleasant and did not try to pressure me, which would have chased me away. Everyone I dealt with there was friendly and accomodating. Not what you expect at a lot of other dealers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. We hope you're enjoying your new vehicle and we look forward to working with you again soon. Please visit us on Facebook; we offer exclusive specials for our likers. Best Regards, James Sinclair - President