Reviews
Endless marketing despite Do Not Solicit requests
Bought my vehicle in 2019 with cash. Made it very clear I wanted no solicitations after the sale. Well, now I get mailers for oil changes, tires, and abkut every other month a request to by my car from Salels manager Aaron Jeffers. I've even sent these back with reminders of my DO NOT SOLICIT request. What did I get today? A third request from Jeffers to buy my car. I wont even take my vehicle in for recalls because of fear of ny info going back into the marketing machine. These people will promise the world to get your money, then fail on every level. If it aint right, they'll make it right is a flat out lie. I will never spend another dime nor recommend your business to anyone.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Worst dealership I have dealt with!
Worst dealership I have dealt with! Worked a deal on a new bronco sport, and agreed to come pick it up the next day(because of work). Was guaranteed vehicle would be waiting for me. Got a voice-mail later in the day stating someone else came in the dealership inquiring about the bronco and they sold it to them. My wife went from cloud 9 getting her perfect bronco, to bawling a few hours later. Definitely not a dealership that will stand behind their word.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
My experience with Dave Sinclair Ford was very positive
My experience with Dave Sinclair Ford was very positive and excellent. I left there pleased and satisfied with my purchase. Ryan helped me throughout the whole process, from purchase to delivery.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Very sloppy dealership
They don’t update availability. Parking lot is sloppy, and so is the inside. Save your time and go somewhere else, because odds are they sold what your looking for 2 weeks ago…
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The experience of purchasing a car at Dave Sinclair Ford
The experience of purchasing a car at Dave Sinclair Ford was excellent. Mike helped me every step of the way and he ensured that I purchased the right car for my needs. The entire process was very easy from finding the car to financing. I appreciate his help.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Bailey Woods restored my trust in this dealership.
Bailey Woods restored my trust in this dealership. Thank you for being patient and helpful for me to find the right car.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Dave Sinclair stands by their product.
We have purchased 6 cars or trucks from Dave Sinclair Ford or Lincoln. They have always treated us well during and after the sell. We tried to buy a Chevy EV Bolt this month but the service was so bad we choose to keep our Lincoln instead. If I had not moved to the east coast last year, I would continue to only buy from Dave Sinclair.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
DO NOT BUY FROM DAVE SINCLAIR!
DO NOT BUY FROM DAVE SINCLAIR! They no longer stand by the vehicles they sell and will price gouge you in the service department to fix the lemons they sell. I purchased a brand new truck a few years ago and the transmission went bad just over the warranty limit. Dave Sinclair wouldn't even waive the $200 diagnostic fee to tell me my transmission was shot...
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Certified truck broken down 4 times in 30 days
ought a truck 30 days ago. A “certified ford vehicle”. I have only had the truck in my possession for 10 out of 20 days. I have had to take it back to the shop 4 times now. When I first started to look at trucks, two sales guys were fighting over their commissions and who was taking me as a client. But I decided to move forward with one of them. It was super unprofessional, When I first brought my truck home, The truck was leaking in my drive way. And I turned it in asap. First problem they said was transmission was messed up. They said they fixed it. Second time it went to the shop they had to tow it because it wouldn’t start, they said they fixed it, third time it was in the shop the engine was rattling so much we thought the truck was gonna blow up, they said it is a normal feature on the 5.0. And now the fourth time, the check engine light is on and engine is still rattling so bad it drowns out my radio and that’s all you can hear when you press the gas. The only thing they said I could do is buy a more expensive truck or wait until the truck blows up. I traded in my car for their truck and now that I signed for the truck and have dealt with all these problems they won’t do anything. The sales manager said I have 30 days to buy a new one or he will give me less for what I bought the truck for. I have lost money, time, and energy dealing with this broken truck they sold me and kept assuring me they fixed it. 4 times inthe shops and it’s getting worse. This has been the worse experience and I will not be buying from this dealer again. I feel like I got scammed.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a truck 30 days ago.
Bought a truck 30 days ago. A “certified ford vehicle”. I have only had the truck in my possession for 10 out of 20 days. I have had to take it back to the shop 4 times now. When I first started to look at trucks, two sales guys were fighting over their commissions and who was taking me as a client. But I decided to move forward with one of them. It was super unprofessional, When I first brought my truck home, The truck was leaking in my drive way. And I turned it in asap. First problem they said was transmission was messed up. They said they fixed it. Second time it went to the shop they had to tow it because it wouldn’t start, they said they fixed it, third time it was in the shop the engine was rattling so much we thought the truck was gonna blow up, they said it is a normal feature on the 5.0. And now the fourth time, the check engine light is on and engine is still rattling so bad it drowns out my radio and that’s all you can hear when you press the gas. The only thing they said I could do is buy a more expensive truck or wait until the truck blows up. I traded in my car for their truck and now that I signed for the truck and have dealt with all these problems they won’t do anything. The sales manager said I have 30 days to buy a new one or he will give me less for what I bought the truck for. I have lost money, time, and energy dealing with this broken truck they sold me and kept assuring me they fixed it. 4 times inthe shops and it’s getting worse. This has been the worse experience and I will not be buying from this dealer again. I feel like I got scammed.
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car