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Dave Sinclair Buick GMC

(201 reviews)
Visit Dave Sinclair Buick GMC
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday Closed Closed
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (314) 272-4781 (314) 272-4781
Used (314) 272-4793 (314) 272-4793
Service (314) 272-4909 (314) 272-4909

Reviews

(201 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dave Sinclair Buick GMC from DealerRater.

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Better than most

I do not like dealing with car buying situations but they made it very pleasant and easy. Bought my wife a car here.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking time to review Dave Sinclair Buick GMC. We are glad that you had a pleasant experience. Happy motoring!

Great waiting area for service

Coming to a dealership for service is never fun, but they have a nice waiting room with fruit, donuts and all kinds of beverages. Made process a little more enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Donuts are Awesome!!!

Nice service Dept.

I like the place but had an average experience with the buying process. Took awhile to buy the car. Overall satisfying dealership experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the review! Sorry about the buying process time. We are trying to improve that. Happy motoring!

Service

I would recommend this place to friends but the waiting area filled up fast and there is not a lot of space between seats. The staff are very down to earth and go out of their way to make you happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the review, sorry about the space between seats.

Sinclair gmc

I have had my car worked on by this dealer 2 different times and have been very satisfied with each visit. The customer service is excellent & have not had any problems after getting my car back. The customer service employee has answered all of my questions every time and I have left both times with confidence that my car had been properly worked on. I know I trust this service department!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you very much for taking time to review Dave Sinclair Buick GMC.

Shopping for used and service

I like the place but would have liked a better price. The economy is tuff so I understand but really like the atmosphere here and the people who work here. Would recommend to my friends.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the feed back. We appreciate you as a customer.

Service is sometimes slow due to crowd

Service is nice but takes a long time a few times I have been here. It's a nice waiting area. Really liked the service and sales staff. Michael Sinclair is a nice guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 2.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking time to review Dave Sinclair Buick GMC. Sorry about the wait time.

Service is special

They really care about you and will always be upfront about costs and explain in detail the troubles if your car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Cards Fan, thank you for the review. We care about you very much!

Nice people

I have been coming here for years. Nice group of people who really care about their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Larry, we appreciate you very much.

Buying a car

Great staff. Not the typical Pushy salesmen. Good place to purchase a car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Stan, thank you for taking time to review Dave Sinclair Buick GMC. We appreciate the 5 Stars very much and we will always try to improve.