Reviews
Great place to buy a vehicle
Jeff Graham was excellent to work with- he was helpful and not pushy. Setting up a test drive and purchasing my truck was simple and very fast. Overall the dealership was clean and customer service was very good.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I bought a pre-owned car from Louusburg Ford. Mike...
I bought a pre-owned car from Louusburg Ford. Mike McKinney was awesome to work with and so was Dave. Everything went smoothly. They do treat you like family. I highly recommend Louisburg Ford for buying and servicing. They have an awesome service department here too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Was looking for a older F150 3.5 ecoboost. Spoke with...
Was looking for a older F150 3.5 ecoboost. Spoke with Dave Kemp on the phone, he had the F150 ready to view, detailed, oil changed any ready to drive. He made my purchase easy and without any hassle. I will refer others without hesitation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
First time buying a new car
Buying my first new vehicle was an enjoyable experience with Louisburg Ford. Mike McNeal walked me through the whole process and ensured I go the best deal possible. Bob Wright also assisted on the final day and made me and my family feel important and taken care of. Never going anywhere else to get a truck!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New car with a trade in vehicle - Phyllis Merrick
Fantastic experience. Mike McNeal is top notch. Easy and stress free. Felt good walking out the door. Love my new Explorer. I am recommending anyone looking for a new Ford, visit Mike at Louisburg Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best buying experience
Purchased a used truck, mostly handled online until delivery. Mike McNeal went above and beyond to make the whole process easy and efficient. By far the best buying experience I have had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
In and out
I was referred by a good friend who had bought a F-150 about a year ago. He told me Louisburg Ford made it easy to get his truck and was in and out in 45 minutes. I was looking at a Tahoe they and they let me take it to my mechanic to have it inspected. That was the longest part of my day. Jeff Graham and Mike McKinney were very personable, professional and no hassle guys. This was my first Ford dealership experience and with the pandemic going on it was surprisingly a great one! I look forward to doing business with them in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Quick, friendly, thorough, great price! Mike McKin
Quick, friendly, great price! Mike McKinney valued my trade over the phone before I drove over to trade my van for an F150. In and out in 2 1/2 hours!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Highly Recommend this dealer.
Highly recommend this deal. It’s worth the extra drive from the KC metro area. Good people there and are not traditional “sell you anything” salesman. They communicate openly and frequently. A good family business and the current Owner is living up to the character and values that his family founded.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Experience
Mike McNeal was awesome to work with. Process was smooth and efficient. He was also very knowledgeable on options for each vehicle he recommended. Definitely worth the short drive from KC.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase