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Louisburg Ford

(645 reviews)
Visit Louisburg Ford
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–6:00pm 7:00am–6:00pm
Wednesday 8:00am–6:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (913) 533-7531 (913) 533-7531
Used (913) 533-7533 (913) 533-7533
Service (913) 533-7532 (913) 533-7532

Reviews

(645 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Louisburg Ford from DealerRater.

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Great place to buy a vehicle

Jeff Graham was excellent to work with- he was helpful and not pushy. Setting up a test drive and purchasing my truck was simple and very fast. Overall the dealership was clean and customer service was very good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I bought a pre-owned car from Louusburg Ford. Mike...

I bought a pre-owned car from Louusburg Ford. Mike McKinney was awesome to work with and so was Dave. Everything went smoothly. They do treat you like family. I highly recommend Louisburg Ford for buying and servicing. They have an awesome service department here too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Was looking for a older F150 3.5 ecoboost. Spoke with...

Was looking for a older F150 3.5 ecoboost. Spoke with Dave Kemp on the phone, he had the F150 ready to view, detailed, oil changed any ready to drive. He made my purchase easy and without any hassle. I will refer others without hesitation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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First time buying a new car

Buying my first new vehicle was an enjoyable experience with Louisburg Ford. Mike McNeal walked me through the whole process and ensured I go the best deal possible. Bob Wright also assisted on the final day and made me and my family feel important and taken care of. Never going anywhere else to get a truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New car with a trade in vehicle - Phyllis Merrick

Fantastic experience. Mike McNeal is top notch. Easy and stress free. Felt good walking out the door. Love my new Explorer. I am recommending anyone looking for a new Ford, visit Mike at Louisburg Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best buying experience

Purchased a used truck, mostly handled online until delivery. Mike McNeal went above and beyond to make the whole process easy and efficient. By far the best buying experience I have had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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In and out

I was referred by a good friend who had bought a F-150 about a year ago. He told me Louisburg Ford made it easy to get his truck and was in and out in 45 minutes. I was looking at a Tahoe they and they let me take it to my mechanic to have it inspected. That was the longest part of my day. Jeff Graham and Mike McKinney were very personable, professional and no hassle guys. This was my first Ford dealership experience and with the pandemic going on it was surprisingly a great one! I look forward to doing business with them in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Quick, friendly, thorough, great price! Mike McKin

Quick, friendly, great price! Mike McKinney valued my trade over the phone before I drove over to trade my van for an F150. In and out in 2 1/2 hours!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Highly Recommend this dealer.

Highly recommend this deal. It’s worth the extra drive from the KC metro area. Good people there and are not traditional “sell you anything” salesman. They communicate openly and frequently. A good family business and the current Owner is living up to the character and values that his family founded.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Experience

Mike McNeal was awesome to work with. Process was smooth and efficient. He was also very knowledgeable on options for each vehicle he recommended. Definitely worth the short drive from KC.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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