Reviews
Brought my 23 C8 Corvette HTC (hard top convertible).
Brought my 23 C8 Corvette HTC (hard top convertible). Here for a problem with the top not lowering correctly it had a loose bolt. After I get it back it has another problem the top will not show secure when down and limits speed to 58mph when the top is down. So back again and the tech who obviously needs more training screws my car up so bad that now the top will not lower at all and has basically turned it into a coupe. Wanted to know if he could take the entire interior out of the car so that he could manually lower the roof to try to fix this!! The additional idiotic problem he caused. I said absolutely not give me my car and will take it somewhere they actually have a REAL C8 Corvette tech. WORST SERVICE avoid like the plague!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brought my 23 C8 Corvette HTC (hard top convertible).
Brought my 23 C8 Corvette HTC (hard top convertible). Here for a problem with the top not lowering correctly it had a loose bolt. After I get it back it has another problem the top will not show secure when down and limits speed to 58mph when the top is down. So back again and the tech who obviously needs more training screws my car up so bad that now the top will not lower at all and has basically turned it into a coupe. Wanted to know if he could take the entire interior out of the car so that he could manually lower the roof to try to fix this!! The additional idiotic problem he caused. I said absolutely not give me my car and will take it somewhere they actually have a REAL C8 Corvette tech. WORST SERVICE avoid like the plague!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We sincerely apologize for the negative experience you had with your Corvette. This is not the level of service we strive to provide. We understand your frustration and regret the inconvenience caused by the issues with your vehicle's top. Please know that we followed the repair procedures suggested by the manufacturer to address the convertible top issue. However, it’s clear that further complications arose during the process, which can happen with automotive repairs. Please contact us at 812-883-3088 or customercare@gmcity.com if we can further assist. Thank you.
Davin Miller did a very good job.
Davin Miller did a very good job. He was nice and very polite. He was helpful with all the information I needed. He helped me find a car that I will love.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Terrible not even worth talking about.
Terrible not even worth talking about. Do not recommend. I would definitely go somewhere else to take my vehicle in for service
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Brandon the salesman was very helpful.
Brandon the salesman was very helpful. Quick to get information need and gave me all information that may be needed in the future about the vehicle, service department, warranty, etc. I purchased a brand new vehicle and will recommend that anyone ask for Brandon if they are in the market for a vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Davin was awesome with helping me find a new car!
Davin was awesome with helping me find a new car!! Every informative and explained everything!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GREAT SERVICE!!
Great service advisor, Nathan Wilder, he is always prompt and courteous and gets my vehicle serviced in a timely manner. Great staff and excellent service staff.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Insulted was the feeling I got.
Insulted was the feeling I got. Their Salem dealership sold me my present truck I drive for $15,000 2 years ago. Was looking to trade for a smaller truck. Looked at a Nissan Frontier they had, told them to work up the numbers. They come back offering only $2000 for my truck. Sad part is my truck is in better condition than when I bought it. Needless to say “No Deal”!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Our goal is always to provide a respectful and positive experience for our customers, and we are sorry you did not feel that when you visited. Regarding the valuation of your truck, we understand your disappointment with the trade-in offer. Vehicle appraisals can vary based on several factors, including market conditions and inventory needs. We recognize that your truck holds both financial and sentimental value to you. We wish you the best, and let us know if we can help further by contacting our Customer Service Manager at 812-883-3088 or customercare@gmctiy.com.
Our goal is always to provide a respectful and positive experience for our customers, and we are sorry you did not feel that when you visited. Regarding the valuation of your truck, we understand your disappointment with the trade-in offer. Vehicle appraisals can vary based on several factors, including market conditions and inventory needs. We recognize that your truck holds both financial and sentimental value to you. We wish you the best, and let us know if we can help further by contacting our Customer Service Manager at 812-883-3088 or customercare@gmctiy.com.
Crooked dealership, extended warranty scam
I'm very disappointed with them, paid $2704.00 for a extended warranty. 100% money back guarantee if you don't use it. They don't notify you of the warranty running out, or that you only have 30 days to claim your money back or get nothing. Crooked dealership, I'll never buy another vehicle from them.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Very Helpful and professional.
Very Helpful and professional. I would be coming from South Carolina which is a long travel for me. Was willing to work with me by flexable time to see the car that I wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you taking the time to share your feedback. We especially appreciate you making the drive to do business with us. Thank you for your purchase and let us know if we can help with future automotive needs!