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Cassens Chrysler Dodge Jeep RAM

(1,041 reviews)
Visit Cassens Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award

Reviews

(1,041 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cassens Chrysler Dodge Jeep RAM from DealerRater.

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Everyone at the dealership was extremely welcoming and

Everyone at the dealership was extremely welcoming and helpful. I walked in with an old beat up Jeep without heat in 20 degree weather. Steve was going to do all he could to make sure I didn't leave with that same car. Some string pulling and a few hours later, I walked out with a brand new Jeep with all the bells and whistles! Thanks Steve and Brandon!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We were pleased with the service and glad we came across

We were pleased with the service and glad we came across the vehicle that we bought!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience working with Dustin and Steve at Cassens

Great experience working with Dustin and Steve at Cassens and sons! They had me in and out in about 3 hours with my new vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very attentive to my needs.

Very attentive to my needs. Friendly people. Clean dealership. Helped me with the computer console.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We were very pleased with the attention and service we

We were very pleased with the attention and service we received at Cassens. Bob Earnhardt worked hard to get our business and all of the staff were great to work with too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We have dealt with Cassens & Sons for over 30 years and

We have dealt with Cassens & Sons for over 30 years and have always been given the best treatment and deals.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My family and I have bought all but one vehicle from

My family and I have bought all but one vehicle from Cassens since we moved here in 1987. We have also used the parts and service department and have been well pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have bought multiple vehicles and it was a pleasure

I have bought multiple vehicles and it was a pleasure working with Cassens, Holly and Brandon were great to work with in purchasing my Jeep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Straight up.

Straight up. Was ready when I arrived. Was a little delayed on paperwork. I'm not the typical buyer. I want in and out. As fast as possible. I have all my financials taken care of before I get there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

By far the best and easiest buying experience I’ve ever

By far the best and easiest buying experience I’ve ever had! Gave me a great price from the get-go so deal was easy…and I do my research, believe me. Go to Cassens and forget the rest! Steve Lane was great to work with, so professional, but laid back…a nice combo. Just ask for Steve….he's been there for 20 years! Finance was also a snap and Dustin was amazing! I WOULD NEVER FALSIFY A REVIEW….

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.