Cassens Chrysler Dodge Jeep RAM

4.9
(727 reviews)
Visit Cassens Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–8:00pm
Tuesday 7:00am–6:00pm 9:00am–6:00pm
Wednesday 7:00am–6:00pm 9:00am–8:00pm
Thursday 7:00am–6:00pm 9:00am–6:00pm
Friday 7:00am–6:00pm 9:00am–8:00pm
Saturday 7:30am–4:00pm 9:00am–5:00pm
Sunday Closed Closed
New (618) 800-2346 (618) 800-2346
Used (618) 307-4566 (618) 307-4566
Service (618) 307-4604 (618) 307-4604

Reviews

4.9
(727 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Cassens Chrysler Dodge Jeep RAM from DealerRater.

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5.0

Thanks for going the extra mile to make our purchase of a...

Thanks for going the extra mile to make our purchase of a quality product a reality! The proficiency and commitment of the staff of Cassens is deeply appreciated!

Dealer response

Thank you for the wonderful review! We will always go the extra mile to be sure you are taking home a great car and having a great experience while doing so!

5.0

Always friendly and ready to assist with my car purchase...

Always friendly and ready to assist with my car purchase needs. My wait time for service was not long and finance team was just as patient and ready to assist to my needs.

Dealer response

We are glad that you had a good and quick experience! Thank you for letting us help you with this purchase.

5.0

My wife and I were not quite ready to buy a new vehicle...

My wife and I were not quite ready to buy a new vehicle for me but we drove through Cassens lot on a Sunday just looking and saw a truck that we both just loved. We contacted Steve Lane the next morning to ask a few questions and to schedule a time to look at the truck. Not knowing if we would qualify for the financing it would take for us to make a deal Steve encouraged us to work with their F & I department and long story short we picked up our 2021 Ram 4X4 the next day. This was the quickest and smoothest vehicle deal I ever made. It was seamless and every single individual we spoke with was nice, courteous, and absolutely great! Trent also helped us with questions we had about the functions on the truck and was very helpful! I would highly recommend Steve and Cassens if you’re looking for a vehicle.

Dealer response

Thank you for your business and wonderful review! We are glad that you had a good experience with Steve, Trent, and the whole team! Enjoy your new truck!!

5.0

I couldn’t of asked for a better experience with Holly at...

I couldn’t of asked for a better experience with Holly at Cassens, she was so helpful through everything and always there for advice. I am so thankful for her and so excited for my new Jeep!

Dealer response

Thank you for letting Holly help you with your new Jeep! We appreciate your business and kind review!

5.0

I have been acquainted with the Cassens team for over...

I have been acquainted with the Cassens team for over twenty five years and they have always been great to work with. I would recommend this dealership to anyone in the metro east who is looking for that friendly, hometown experience, knowing you will be taken care of even after your purchase.

Dealer response

Thank you for your wonderful review, we appreciate it! We also appreciate your loyalty and business over the past 25 years...thank you! Customers like you keep us going in this great town!

5.0

Wonderful service in purchasing our 2021 Chrysler...

Wonderful service in purchasing our 2021 Chrysler Pacifica. All the way around. This is our 7th Chrysler van that we have purchased. First time buyers at Cassens and we are very happy and will have our van serviced there.

Dealer response

Thank you for letting us help you with this Pacifica purchase! We are thrilled that you had a great experience and look forward to helping you for many more to come!

5.0

Tony worked within our budget and found the best car for...

Tony worked within our budget and found the best car for us. With Tony, we always feel that we have someone working and representing our needs.

Dealer response

Thank you for your review, we appreciate it! We are glad that Tony worked with you to find the right vehicle! We look forward to helping you again!

5.0

Very attentive without being pushy, the staff kept me...

Very attentive without being pushy, the staff kept me informed and remained in contact with me even though I did not complete transaction. I will be buying my next auto at Caden’s.

Dealer response

Thank you for taking the time to write this, even when you didn't purchase with us! While we look forward to helping you find the right vehicle, our top priority is always making sure the end result is what's best for you! Thank you!

4.8

Awesome. Will Highly recommend Steve Lane!!! As little...

Awesome. Will Highly recommend Steve Lane!!! As little stress as possible! Very accommodating. Steve went over the whole SUV with me so I would understand how to use my new vehicle! He was so very helpful!

Dealer response

We are so happy that you had a great experience and found the right vehicle! Steve always goes above and beyond to make sure it's a wonderful experience! Thank you for trusting us with this purchase!

4.8

Thank you! I have been doing business with Cassen’s for...

Thank you! I have been doing business with Cassen’s for about 10 years and I will continue to do business with you in the future.