Reviews
Found a used Lexus ls460L awd online at Heuberger in
Found a used Lexus ls460L awd online at Heuberger in Colorado Springs. Called and spoke with Raina. She provided extra pictures of the vehicle and answered all my questions .I wanted the car independently inspected as I would not be able to personally view the car prior to flying from Alaska to purchase the car or not. She arranged for the Lexus to be driven to the PPI I chose and left there for him to do a thorough inspection. With a good report I put a deposit on it and the dealership was willing to extend the hold time so I could make travel plans. Raina and the staff extended themselves to make buying online an easy and positive experience. I was also given a discounted price from the advertised amount. I highly recommend this dealership whether looking locally or on line. I greatly appreciate the integrity they showed in standing behind their vehicles. I also wish to thank Raina for going out of her way to be helpful with the process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
i understand protocols and rules, but a 2024 Subaru
i understand protocols and rules, but a 2024 Subaru bought with cash about 18 months ago, and with just 25000 miles on it, should not be switched appointments 3x,only to be denied service, then have their car begin to fail a month later, but here we are... Thanks for nothing Heuberger! Don't waste your money buying here.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Very friendly and helpful staff, purchasing my vehicle
Very friendly and helpful staff, purchasing my vehicle was very straightforward and easy, staff took the time to explain everything well during the process and took the majority of the time I spent there to get to know me on a personal level
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience and incredibly friendly and helpful
Great experience and incredibly friendly and helpful staff. They took the time to ensure I was getting exactly what I was looking for, and then followed through with great financing. Incredible team and experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bought a new 2025 Subaru outback and was talked into an
Bought a new 2025 Subaru outback and was talked into an EXTENDED Warranty (never do that ever again). The manufacture warranty is 3 year 36000 miles but if you buy the EXTENDED Warranty and you sell your car before the 3 year 36000 miles they prorate what you get back on the EXTENDED Warranty. If the car is covered by the manufacture Warranty for 3 years and 36000 miles what does the EXTENDED warranty do for the first 3 years or 36000 miles? Why would it be prorated from day 1 and mile 1 ???? have bought several cars for this dealership but you lost a customer and a accommodation Good Job Heubuger enjoy the money you ripped me off for. I would give 0 stares if I could.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Fair, no haggle pricing, with no add ons, markups, or
Fair, no haggle pricing, with no add ons, markups, or fluff. Extremely easy process from start to purchase for my first ever new car purchase. Would absolutely buy from Heuberger again. Jim was great as a a salesperson and Mike was very helpful on the finance side.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worst experience of my life.
Worst experience of my life. Total piece of xxxx sold to me like it was a brand new car I had to come back and fight for weeks to get all the broken things fixed. Never ever ever buy a used car from these xxxxxxx.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Jim helped me buy the car of my dreams and made the
Jim helped me buy the car of my dreams and made the process as painless as possible! I always go through heuberger Subaru for buying cars & oil changes or anything else I might need for my Subaru, they are awesome over there!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience! I'm thrilled to hear that Jim made the car-buying process so smooth for you. It's great to know that Heuberger Subaru continues to provide excellent service for all your Subaru needs. If you have any further questions or need assistance, feel free to reach out!
We have leased multiple vehicles with Heuberger, and they
We have leased multiple vehicles with Heuberger, and they have always been professional and easy to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! I'm glad to hear that your experiences with Heuberger have consistently been professional and hassle-free. It's always great to work with a team that values customer satisfaction. If you need any assistance or have questions in the future, please don’t hesitate to reach out!
Jim, I think we met casually about 18 months ago.
Jim, I think we met casually about 18 months ago. At that time, I was considering buying a used Outback Wilderness but there weren't any new or used on the lot. But we discussed quite a few details. (You're very knowledgeable.) A year later I bought one. This time I bought a 2025 Ascent Touring 7 seat for my wife with a trade in (fair value). You didn't have the color she wanted in an Ascent, but drove us around the lot to find one the same color (Red Crimson Pearl/Forester). You obtained one from elsewhere in a couple of days. My thanks to you and Dave Wilkinson.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Subject: Re: Great to Hear from You! Hi [Recipient's Name], I’m glad to know that you found the perfect vehicle and that you’re now enjoying your 2025 Ascent Touring. If you have any questions or need assistance with your new vehicle, feel free to reach out. I’m here to help!