Reviews
Always great service!
Very friendly employees, always have my best interest in mind. Nice, clean dealership and service area. I have never had a bad experience when bringing my vehicle in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Linda, Thank you so much for leaving us a positive review, we appreciate it a lot! We are so happy to hear you had such a great experience with us. Customer satisfaction is something we strive for each and every day! If you ever need anything in the future, do not hesitate to stop on by. The Briggs Auto family is always here to help!
#1 Quality
The staff are very courteous and make you feel comfortable. They don't treat you like "just another customer", but more like "it's great to see you." They understand it's important to get you back "on the road".
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Richard, Thank you so much for leaving us a positive review, we appreaciate it a lot! We are so happy you had such a great experience with us. Customer satisfaction is what we strive for everyday! If you ever need anything in the future do not hesitate to stop on by. The Briggs Auto family is always here to help!
Great servise
It was quick and service dept. very friendly. Vicki is a keeper and needs a raise, diffenitly. Tell her Dennis said so.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dennis, Thank you so much for your positive review, we appreciate it a lot! We are so happy you had a positive experience in our service department. Vicki is a great employee and we are glad you think so as well! If you ever need anything in the future do not hesitate to stop on by. The Briggs Auto family is always here to help!
great service; clean facilities; friendly staff
Ease of scheduling; thorough service & reasonably priced; friendly staff & they explain everything. The techs listen to concerns & address the issues.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patricia, Thank you so much for leaving us a positive review, we appreciate it a lot! We are so happy to hear you had such a great experience with us. We strive for customer satisfaction everyday! If you ever need anything in the future do not hesitate to stop on by. The Briggs Auto family is always here to help!
Amazing.
They had my husband I filling out paperwork, we had been there for an hour and a half, and they suddenly ran into "problems." We stepped outside for a few moments and overheard another couple talking about and looking at the truck we were halfway through purchasing. They were offering cash. We went back in, and they xxxxxx us around for another hour saying they were going to send us home in that truck that day. We left when we saw them take a new 30-day tag out, put it on the truck we were promised, and the other couple leave in it.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
briggs kia new car
My new kia I just bought last year had a problem service manager Jason was very rude had to argue to get a loaner he took the lords name in vain I will never buy from briggs again they wont even call me back very poor customer service
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
2 Thumbs Up
Came in for my first free oil change and warranty work. Very happy with my service advisor Vickie, she walked through the entire process and customer service was top notch.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fantastic Service
Fantastic service and very curtious very through and they do a really good job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly Service
Great service department employees, they welcomed me from the start and ensured that my vehicle would be reapired above par. Facilities were clean and comfortable.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
i felt like home
I love my new card but also the way me and family were welcome Cedric is awesome and very patient with me. This dealership is really willing to work with you budget and help out. I had a great experience and definitely I will go back when the time comes. What we also love is the warranty better than any other dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase