Reviews
He definitely know what he’s doing and is super nice.
He definitely know what he’s doing and is super nice. I would recommend Jim for your Kia service.
He definitely know what he’s doing and is super nice.
He definitely know what he’s doing and is super nice. I would recommend Jim for your Kia service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience! Your kind words motivate us to keep delivering the best. We hope to be of service to you again in the future!
I have enjoyed my Kia.
I have enjoyed my Kia. I began with a used Sorento and later I upgraded to a new one. Briggs has always been great to work with which is why I plan to continue. Allen is very good. He is friendly and always makes sure I am satisfied with the service of my Kia and always takes care of any concerns I may have. Nice work Allen!
I have enjoyed my Kia.
I have enjoyed my Kia. I began with a used Sorento and later I upgraded to a new one. Briggs has always been great to work with which is why I plan to continue. Allen is very good. He is friendly and always makes sure I am satisfied with the service of my Kia and always takes care of any concerns I may have. Nice work Allen!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Paula, thank you for your 5 star review! We take pride in providing excellent service to our customers and are glad you had an experience that meets our standards. We hope to be of service to you again in the future!
While my car was being serviced, Allan walked me over to
While my car was being serviced, Allan walked me over to the lobby. He kept me up to date on how much longer it was going to take. Once it was ready, he came and got me then walked me out to my car. He was very courteous, friendly, and polite.
While my car was being serviced, Allan walked me over to
While my car was being serviced, Allan walked me over to the lobby. He kept me up to date on how much longer it was going to take. Once it was ready, he came and got me then walked me out to my car. He was very courteous, friendly, and polite.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was a pleasure working with Kaden.
It was a pleasure working with Kaden. A+ listening skills. We checked off every box and found the car I was looking for. He was easy to contact and answered multiple questions that I had during the finding- and buying-a-new-car process. I would come back to Briggs to buy another vehicle from him! 5-star experience. Travis made the financing process easy to understand. His depth of knowledge was helpful in order to understand all the variables of purchasing a car. Straightforward and honest; thank you for the positive experience.
It was a pleasure working with Kaden.
It was a pleasure working with Kaden. A+ listening skills. We checked off every box and found the car I was looking for. He was easy to contact and answered multiple questions that I had during the finding- and buying-a-new-car process. I would come back to Briggs to buy another vehicle from him! 5-star experience. Travis made the financing process easy to understand. His depth of knowledge was helpful in order to understand all the variables of purchasing a car. Straightforward and honest; thank you for the positive experience.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I would rate a 0 if I could.
I would rate a 0 if I could. Poor customer service and communication. My wife took our Kia Sorento in to see if a piece of molding and power seat was under warranty. However, they kept the car for over 3 hours and charged us for a complete diagnostic test on the vehicle. Something WE DID NOT REQUEST! I am not sure why this test was needed, and my wife did not request this test because we take the vehicle to a different company for maintenance. All we wanted to know was if those 2 items were under warranty (the items were not because the warranty runs out at 60,000 miles and the vehicle has 67,000 miles). My wife told them to call me if there was going to be any charges, they did not call until after they ran the diagnostic test (for $130.00). All they had to do was say it was not under warranty would you like us to look to see how much it would cost to repair? We take the vehicle to Big O Tire where they always call and ask if they see something we did not ask for at no charge. I like the vehicle and was looking into buying a new one. I know we are not rich/important, however, they have lost all our business and I would never recommend them to anyone.
I would rate a 0 if I could.
I would rate a 0 if I could. Poor customer service and communication. My wife took our Kia Sorento in to see if a piece of molding and power seat was under warranty. However, they kept the car for over 3 hours and charged us for a complete diagnostic test on the vehicle. Something WE DID NOT REQUEST! I am not sure why this test was needed, and my wife did not request this test because we take the vehicle to a different company for maintenance. All we wanted to know was if those 2 items were under warranty (the items were not because the warranty runs out at 60,000 miles and the vehicle has 67,000 miles). My wife told them to call me if there was going to be any charges, they did not call until after they ran the diagnostic test (for $130.00). All they had to do was say it was not under warranty would you like us to look to see how much it would cost to repair? We take the vehicle to Big O Tire where they always call and ask if they see something we did not ask for at no charge. I like the vehicle and was looking into buying a new one. I know we are not rich/important, however, they have lost all our business and I would never recommend them to anyone.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Everyone was very accomodating and answered all of our
Everyone was very accomodating and answered all of our questions. Top notch place. Really helped us figure out our new vehicle.
Everyone was very accomodating and answered all of our
Everyone was very accomodating and answered all of our questions. Top notch place. Really helped us figure out our new vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
With his friendly demeanor and excellent communication
With his friendly demeanor and excellent communication skills, he is able to effectively assist customers and resolve any issues they may have. He always puts the needs of the customers first and goes above and beyond to ensure their satisfaction. His dedication to providing exceptional customer service is truly commendable. I highly recommend him!
With his friendly demeanor and excellent communication
With his friendly demeanor and excellent communication skills, he is able to effectively assist customers and resolve any issues they may have. He always puts the needs of the customers first and goes above and beyond to ensure their satisfaction. His dedication to providing exceptional customer service is truly commendable. I highly recommend him!
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
One of the best salesman out there , made it easy and
One of the best salesman out there , made it easy and painless to get into a vehicle.
One of the best salesman out there , made it easy and
One of the best salesman out there , made it easy and painless to get into a vehicle.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jordan is an excellent sales associate!
Jordan is an excellent sales associate! He listened to my needs and found the perfect vehicle for me and my family! I highly recommend going and checking him out at Briggs Kia!!!
Jordan is an excellent sales associate!
Jordan is an excellent sales associate! He listened to my needs and found the perfect vehicle for me and my family! I highly recommend going and checking him out at Briggs Kia!!!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
After dealing with multiple dealerships in town Kia here
After dealing with multiple dealerships in town Kia here in Topeka was the most honest. Issiah is a wonderful person to work with along with his manager. If anyone is looking for a great experience car shopping come see this young man. Thank you Issiah for all you did.
After dealing with multiple dealerships in town Kia here
After dealing with multiple dealerships in town Kia here in Topeka was the most honest. Issiah is a wonderful person to work with along with his manager. If anyone is looking for a great experience car shopping come see this young man. Thank you Issiah for all you did.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, what a fantastic review! We're incredibly proud of Issiah and his manager for ensuring such a positive experience. Your recommendation means the world to us, and we'll be sure to share your kind words with the team. At Briggs Kia, we strive to deliver honest and helpful service, and Issiah exemplifies that commitment. Thank you for choosing us, and we hope to welcome you back again soon!