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Briggs Kia

(218 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 8:30am to 8:00pm
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Sales Service
Monday 8:30am–8:00pm 8:30am–8:00pm
Tuesday 8:30am–8:00pm 8:30am–8:00pm
Wednesday 8:30am–8:00pm 8:30am–8:00pm
Thursday 8:30am–8:00pm 8:30am–8:00pm
Friday 8:30am–6:00pm 8:30am–6:00pm
Saturday 8:30am–6:00pm 8:30am–6:00pm
Sunday Closed Closed
New (785) 380-0957 (785) 380-0957
Used (785) 783-6914 (785) 783-6914
Service (855) 774-0426 (855) 774-0426

Inventory

About our dealership

This seller has been on Cars.com since April 2023.
Every member of the Briggs team shares a personal commitment to ensure your purchase is the best car shopping experience you've ever had. Our friendly franchise-certified sales professionals are committed to earning your business and getting to know you one-on-one. You'll always receive a friendly smile an honest handshake and the best deal on your next vehicle without having to haggle for it.We offer the largest selection of new and quality pre-owned inventory in northeast Kansas. Our new vehicle franchises include Pontiac Buick GMC Nissan Subaru Dodge and Kia cars.
Come see us at Briggs Kia today your Topeka import super center!

Service center

Phone number (855) 774-0426

Service hours

Monday
8:30am–8:00pm
Tuesday
8:30am–8:00pm
Wednesday
8:30am–8:00pm
Thursday
8:30am–8:00pm
Friday
8:30am–6:00pm
Saturday
8:30am–6:00pm
Sunday
Closed

Reviews

(218 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Briggs Kia from DealerRater.

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He definitely know what he’s doing and is super nice.

He definitely know what he’s doing and is super nice. I would recommend Jim for your Kia service.

He definitely know what he’s doing and is super nice.

He definitely know what he’s doing and is super nice. I would recommend Jim for your Kia service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience! Your kind words motivate us to keep delivering the best. We hope to be of service to you again in the future!

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I have enjoyed my Kia.

I have enjoyed my Kia. I began with a used Sorento and later I upgraded to a new one. Briggs has always been great to work with which is why I plan to continue. Allen is very good. He is friendly and always makes sure I am satisfied with the service of my Kia and always takes care of any concerns I may have. Nice work Allen!

I have enjoyed my Kia.

I have enjoyed my Kia. I began with a used Sorento and later I upgraded to a new one. Briggs has always been great to work with which is why I plan to continue. Allen is very good. He is friendly and always makes sure I am satisfied with the service of my Kia and always takes care of any concerns I may have. Nice work Allen!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Hi Paula, thank you for your 5 star review! We take pride in providing excellent service to our customers and are glad you had an experience that meets our standards. We hope to be of service to you again in the future!

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While my car was being serviced, Allan walked me over to

While my car was being serviced, Allan walked me over to the lobby. He kept me up to date on how much longer it was going to take. Once it was ready, he came and got me then walked me out to my car. He was very courteous, friendly, and polite.

While my car was being serviced, Allan walked me over to

While my car was being serviced, Allan walked me over to the lobby. He kept me up to date on how much longer it was going to take. Once it was ready, he came and got me then walked me out to my car. He was very courteous, friendly, and polite.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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It was a pleasure working with Kaden.

It was a pleasure working with Kaden. A+ listening skills. We checked off every box and found the car I was looking for. He was easy to contact and answered multiple questions that I had during the finding- and buying-a-new-car process. I would come back to Briggs to buy another vehicle from him! 5-star experience. Travis made the financing process easy to understand. His depth of knowledge was helpful in order to understand all the variables of purchasing a car. Straightforward and honest; thank you for the positive experience.

It was a pleasure working with Kaden.

It was a pleasure working with Kaden. A+ listening skills. We checked off every box and found the car I was looking for. He was easy to contact and answered multiple questions that I had during the finding- and buying-a-new-car process. I would come back to Briggs to buy another vehicle from him! 5-star experience. Travis made the financing process easy to understand. His depth of knowledge was helpful in order to understand all the variables of purchasing a car. Straightforward and honest; thank you for the positive experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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I would rate a 0 if I could.

I would rate a 0 if I could. Poor customer service and communication. My wife took our Kia Sorento in to see if a piece of molding and power seat was under warranty. However, they kept the car for over 3 hours and charged us for a complete diagnostic test on the vehicle. Something WE DID NOT REQUEST! I am not sure why this test was needed, and my wife did not request this test because we take the vehicle to a different company for maintenance. All we wanted to know was if those 2 items were under warranty (the items were not because the warranty runs out at 60,000 miles and the vehicle has 67,000 miles). My wife told them to call me if there was going to be any charges, they did not call until after they ran the diagnostic test (for $130.00). All they had to do was say it was not under warranty would you like us to look to see how much it would cost to repair? We take the vehicle to Big O Tire where they always call and ask if they see something we did not ask for at no charge. I like the vehicle and was looking into buying a new one. I know we are not rich/important, however, they have lost all our business and I would never recommend them to anyone.

I would rate a 0 if I could.

I would rate a 0 if I could. Poor customer service and communication. My wife took our Kia Sorento in to see if a piece of molding and power seat was under warranty. However, they kept the car for over 3 hours and charged us for a complete diagnostic test on the vehicle. Something WE DID NOT REQUEST! I am not sure why this test was needed, and my wife did not request this test because we take the vehicle to a different company for maintenance. All we wanted to know was if those 2 items were under warranty (the items were not because the warranty runs out at 60,000 miles and the vehicle has 67,000 miles). My wife told them to call me if there was going to be any charges, they did not call until after they ran the diagnostic test (for $130.00). All they had to do was say it was not under warranty would you like us to look to see how much it would cost to repair? We take the vehicle to Big O Tire where they always call and ask if they see something we did not ask for at no charge. I like the vehicle and was looking into buying a new one. I know we are not rich/important, however, they have lost all our business and I would never recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Everyone was very accomodating and answered all of our

Everyone was very accomodating and answered all of our questions. Top notch place. Really helped us figure out our new vehicle.

Everyone was very accomodating and answered all of our

Everyone was very accomodating and answered all of our questions. Top notch place. Really helped us figure out our new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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With his friendly demeanor and excellent communication

With his friendly demeanor and excellent communication skills, he is able to effectively assist customers and resolve any issues they may have. He always puts the needs of the customers first and goes above and beyond to ensure their satisfaction. His dedication to providing exceptional customer service is truly commendable. I highly recommend him!

With his friendly demeanor and excellent communication

With his friendly demeanor and excellent communication skills, he is able to effectively assist customers and resolve any issues they may have. He always puts the needs of the customers first and goes above and beyond to ensure their satisfaction. His dedication to providing exceptional customer service is truly commendable. I highly recommend him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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One of the best salesman out there , made it easy and

One of the best salesman out there , made it easy and painless to get into a vehicle.

One of the best salesman out there , made it easy and

One of the best salesman out there , made it easy and painless to get into a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Jordan is an excellent sales associate!

Jordan is an excellent sales associate! He listened to my needs and found the perfect vehicle for me and my family! I highly recommend going and checking him out at Briggs Kia!!!

Jordan is an excellent sales associate!

Jordan is an excellent sales associate! He listened to my needs and found the perfect vehicle for me and my family! I highly recommend going and checking him out at Briggs Kia!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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After dealing with multiple dealerships in town Kia here

After dealing with multiple dealerships in town Kia here in Topeka was the most honest. Issiah is a wonderful person to work with along with his manager. If anyone is looking for a great experience car shopping come see this young man. Thank you Issiah for all you did.

After dealing with multiple dealerships in town Kia here

After dealing with multiple dealerships in town Kia here in Topeka was the most honest. Issiah is a wonderful person to work with along with his manager. If anyone is looking for a great experience car shopping come see this young man. Thank you Issiah for all you did.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wow, what a fantastic review! We're incredibly proud of Issiah and his manager for ensuring such a positive experience. Your recommendation means the world to us, and we'll be sure to share your kind words with the team. At Briggs Kia, we strive to deliver honest and helpful service, and Issiah exemplifies that commitment. Thank you for choosing us, and we hope to welcome you back again soon!

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