Reviews
Write a reviewFriendly salesmen knowledgeable eager to make sale
Friendly. Worked to get to a good price for us. Trained me on my new vehicle and how to navigate screen options. Gave me his cell number in case I have questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
I like the quality and friendliness of the service staff. I enjoy talking with the sales staff while I wait.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your perfect review, Colin! We're glad to hear that our team was friendly and efficient! We are truly dedicated to providing quality customer service in all areas of our dealership and glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, Kern Motor Company
Worth the Trip
Staff was friendly and very helpful. They were also very patience with all my questions and I didn't feel pressured to make decisions. When I purchased a car, Jason F. took the time to explain all the new "gadgets" and told me to call anytime if I needed further assistance. I felt comfortable with my decision to purchase and I love the new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new car, Carol! Thank you for taking the time to write about your experience. It is magnificent to know that Jason was able to provide you with the pressure-free and knowledgeable service that Kerm Motor Company is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook followers. Best regards, Kern Motor Company Team
Great truck-buying experience
Straight-forward, fair, honest, knowledgeable, and friendly sales people. This was my second vehicle purchased at Kern. They didn't badger me. I can't imagine buying a truck anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review, Mark. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Our team takes pride in their fair, friendly, and knowledgeable customer service and will be ecstatic to hear that you left Kern Motor Company satisfied. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Kern Motor Company Team
2016 GMC Acadia Denali
Jack was so accommodating and very knowledgeable about my vehicle. He took a lot of time to go over every feature and make sure I was comfortable. He was pleasant, friendly and was not pushy. Kendall also worked with me and the bank to get my loan down to a rate I was satisfied with. I appreciated the work he did as well. The vehicle was cleaned and looking sharp so also kudos to that young gentleman as well. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service
Courtesy at service desk, and did job ahead of time always at a fair price with no game playing for unneeded services.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Knowledgeable, excellent service, clean area
Friendly, courteous, knowledgeable service department personnel. Clean waiting area with coffee and bottled water provided. In another special area, a desk is available, if needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Love my GMC from Kern Motors
Great team of people work together to give great customer service from the show room to the service department. Best car buying experience I have ever had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
gmc sierra 1500
very informative about all functions of the vechicle and there are a lot of them. quick and easy to close the deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Expeditious Service
Service Advisor, Mark Fauver, was very knowledgeable, helpful & courteous. The same praise is also applicable to Rebecca Lyons @ the CHAT LIVE desk
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase