Reviews
Write a reviewGreat service
Everyone we worked with was pleasant and courteous. Jack Mills was very helpful in finding us the vehicle we were looking for at the price we wanted. We were also pleased to be given such an excellent financing deal, even better than the very good rate our bank offered.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fast friendly service
I needed a Virginia State Inspection and walked in without an appointment on the next to the last day of the month and Kern was able to Inspect my car with minimal wait time. The Service Department were courteous as usual!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wonderful Car Buying Experiance
Wonderful!! Love my purchase, thrilled with the financing, and Scott Copenhaver was great!! I'll always buy here. In and out and less than 2 hours. Overall great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Knowledgable & Professional sales Staff
Jack Mills was Knowledgeable & Professional, and the financial help was good also. They listened to our needs and provided what asked for.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
I enjoy the excellent customer service and knowledge that was provided throughout the entire car buying experience ranging from the sales process to the finance process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best dealership ever
Mark and Scott are the best! I will never go anywhere but Kern. All around great dealership, in sales and service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Everybody from sales, finance, and ownership was nice and fantastic. I especially had a VERY pleasant experience with the finance gentleman which is very difficult to say with other experiences, he made it easy and very comfortable to purchase a vehicle with Kern.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Low pressure, Very knowledgeable
Trey was extremely helpful and more importantly low pressure. He was willing to listen to my needs and not try to "sell" me on anything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Low pressure sale
Low pressure sales approach, fair value on trade and knowledgeable sales person(s). Enjoyed working with them on getting my certified pre-owned truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly recommend KMC for all services.
I bought a used Sierra from here a in September. Received a great deal without any haggling. They also have a very friendly and efficient Service Dept. It?s very convenient to have sales, service and body shop all in one place!
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase