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Kern Motor Company Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (40 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (40 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service

Everyone we worked with was pleasant and courteous. Jack Mills was very helpful in finding us the vehicle we were looking for at the price we wanted. We were also pleased to be given such an excellent financing deal, even better than the very good rate our bank offered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fast friendly service

I needed a Virginia State Inspection and walked in without an appointment on the next to the last day of the month and Kern was able to Inspect my car with minimal wait time. The Service Department were courteous as usual!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Wonderful Car Buying Experiance

Wonderful!! Love my purchase, thrilled with the financing, and Scott Copenhaver was great!! I'll always buy here. In and out and less than 2 hours. Overall great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Knowledgable & Professional sales Staff

Jack Mills was Knowledgeable & Professional, and the financial help was good also. They listened to our needs and provided what asked for.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

I enjoy the excellent customer service and knowledge that was provided throughout the entire car buying experience ranging from the sales process to the finance process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best dealership ever

Mark and Scott are the best! I will never go anywhere but Kern. All around great dealership, in sales and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Everybody from sales, finance, and ownership was nice and fantastic. I especially had a VERY pleasant experience with the finance gentleman which is very difficult to say with other experiences, he made it easy and very comfortable to purchase a vehicle with Kern.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Low pressure, Very knowledgeable

Trey was extremely helpful and more importantly low pressure. He was willing to listen to my needs and not try to "sell" me on anything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Low pressure sale

Low pressure sales approach, fair value on trade and knowledgeable sales person(s). Enjoyed working with them on getting my certified pre-owned truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Highly recommend KMC for all services.

I bought a used Sierra from here a in September. Received a great deal without any haggling. They also have a very friendly and efficient Service Dept. It?s very convenient to have sales, service and body shop all in one place!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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