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Chenoweth Ford Inc

(239 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (877) 858-5915 (877) 858-5915
Used (877) 859-2194 (877) 859-2194
Service (888) 817-0585 (888) 817-0585

Reviews

(239 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chenoweth Ford Inc from DealerRater.

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BEWARE!

BEWARE! They took money from me as a down payment around noon. Then sold the car that evening. The sales woman never put the sold sign on the car. The next day I was driving 3 plus hours to look it over and try to finalize everything. Thank God I read the text from 8:30 the night before. When I called the sales mgr. I got some lame excuse the car was in the air. But I have the photos of the car in the shop by the lift on the ground from the sales person. So they are LIARS!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Josh, we are so disappointed to learn of this situation you have described. We take our customers’ comments seriously so we hope that you’ll give us a call at (800) 344-1108 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

I purchased a 2019 Ford Edge and only took the 30 day

I purchased a 2019 Ford Edge and only took the 30 day 1000 mile warranty. And before I could even make the first payment the transmission went out. Took it to ford dealership in Morgantown and they confirmed it needs a new transmission and quoted me $12,000 to replace it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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I just purchased a new Ford F-150 XLT from Chenoweth

I just purchased a new Ford F-150 XLT from Chenoweth Ford, my fifth vehicle purchase in a row. The folks at Chenoweth are great. I've never encountered a problem there, whether purchasing a new vehicle or doing maintenance. A special shout out to Tiffany, my salesperson, is great. You can't go wrong when you buy from Chenoweth Ford in Clarksburg, WV.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We're from PA and we were traveling on I-79 S through

We're from PA and we were traveling on I-79 S through West Virginia on Wed. Sept. 4th, 2024. We were on our way to our log cabin vacation home in KY. Our Ford F-150 began having engine issues and kept shutting off while on the interstate. We were right near the Jane Lew exit when this began. We managed to get off the exit and head back north on I-79 and drove slowly to Chenoweth Ford while the engine issues continued. Luckily we were able to finally make it to the dealership. Everyone there at the automotive repair was ABSOLUTELY AMAZING and SO kind!! They diagnosed the issue quickly, luckily had the part in stock and had us repaired and back on the road again in under 2 hours!! We we were so surprised at how quickly they did the repair, so very thankful and couldn't have been MORE PLEASED with their excellent service! What could have been a real disaster- possibly having to spend a night or two in a hotel room, needing a rental car, waiting for part/s, spending a lot more money and wasting time- ended up being not so bad after all because of Chenoweth Ford! Thank you so much! The Bedilions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very pleasant and informative salesman very pleased with

Very pleasant and informative salesman very pleased with my purchase and look forward to doing further business with them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They really wanna sell you a vehicle .

They really wanna sell you a vehicle . But when it comes to service . Its no good set me up a appointment 1 1/2 months later and find out its just for a test drive . Wont fix it untill January 23 2023. . Over a mont later to fix it . Bunch of xxxxxxxxx . Lesson learned dont go here for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Experience buying a Vehicle!

We recently bought an XLT Explorer at Chenoweth Ford and were treated like family. Our salesman was Jeffy Davis and I would highly recommend him anyone. he went above and beyond to help us purchase our car. So, if you are looking for a vehicle, go to Chenoweth Ford. The Roys' from Elkins.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Dealership

Chenoweth Ford is a great place to buy a vehicle. The staff is so nice and willing to help you get the best vehicle that you would or could buy. I rate them #1 .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My vehicle was at the body shop for several months and...

My vehicle was at the body shop for several months and they always go above and beyond to make sure any and all repairs are not only up to their standards but to mine as well. I would never use another body shop They are they nest

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best body shop by far

My Escape was hit by a young driver doing 90 and on her cell phone , we luckily escaped with whiplash and bruises. The Body Shop at Chenowith Ford is by far the best. I wouldn't take my vehicle any where else no matter what brand. Thanks Chenowith team for always going above and beyond !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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