Reviews
Factory recall repairs
Very professional, courteous, kind and went out of their way to find answers to my questions
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to submit your comments Gary. We appreciate you going out of your way to patronize our service department.
Subaru Legacy
Salesman was very helpful in helping us find the vehicle we wanted. Friendly and very polite.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your purchase and coming back for service. We hope to continue to see you for years to come.
Buying new truck
All the staff was very curious and new about the vehicles you sell. Everyone done an excellent job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business. JR takes great pride in providing excellent customer service. Please consider us for your future service needs.
great service, friendly
The service was great. As a female I'm usually very uncomfortable in that setting. I felt at ease during my visit. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Had works package done. Staff fit me in on short notice with a free ride to and from my place of work. Everyone was very helpful and generous.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ms. Curran
Always dependable They listen if there are problems and try to resolve
- Customer service 4.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fiesta review
I am always treated well at Chenoweth ford. My car would not start (dead battery) when I got there. The manager came out and made sure there were no other problems before I left.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words and review, Lorrie. Please let us know if there's anything else we can do for you. Drive safe and see you on the road.
Service great
My last service was at quick lane a walk in walk out oil Chang and since this one was free what more could one ask for. I don't use the local service in Buckhannon as the parsonal are unwilling to talk and make deals signed I choose to spend my time and money where you can talk. Overall I don't consider Buckhannon as a friendly town and I figure it cost them thousands in tax revenue.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Warranty work
2013 F-150 Lariat. Kevin and Lisa are always very helpful and take the time to explain the work that has been performed and go over any costs that may have occurred.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
oil change and tire rotation
As usual, the service was timely and completed to my satisfaction.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase