Reviews
2010 Ford Fusion - gas line replaced/warranty
2010 Ford Fusion, repair was required to turn off the engine "idiot" light on the dash. Line from where gas enters car to gas tank was corroded and tripping the sensor. Service manager helpful and worked with us to get warranty coverage, as we had purchased the 7 year, 70,000 mile coverage. This was the first pleasant service in some time. The new manager seems to have improved the staff attitude and we received respectful service. The car is even running better, as it had been missing and the system not running smoothly. It is appreciated to have repairs made with no issues or hidden expenses. Julie was thoughtful and patience when setting things up and even called us back. She and Dan are a asset to your dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're always happy to help our customers at Chenoweth Ford. Feel free to stop by if you ever need any more help.
New Tires
I had new tires put on. Other than my husband waiting about 3 hours while they did it , all else was good.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sorry to hear about your wait. I hope during that time you had a chance to check out the snacks and beverages that we have for our customers.
Thanks for the install!
Everything went great with the installation of my remote start on my 2015 fusion but when I was driving home I found a black handprint on my apollstry that I now must find a way to ckean/remove!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chasity, thank you for sharing your recent experience at Chenoweth Ford. If you ever need any help, please give us a call!
Great Service
Ordered part and service was great! Window problem was quickly taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words. So happy we were able to help out!!
QUALITY SERVICE AT CHENOWETH FORD!!
I HAD TWO DIFFERENT ISSUES WHEN I BROUGHT IN MY FORD ESCAPE. THE FIRST ONE WAS A RECALL, THAT NEEDED ATTENTION AND THE SECOND WAS SOMETHING THAT I WANTED LOOKED AT TO MAKE SURE MY CAR WAS SAFE TO DRIVE. EVERYTHING WAS TAKEN CARE OF QUICKLY, AND I WAS ABLE TO GET THINGS TAKEN CARE OF FASTER THAN I ANTICIPATED. I WAS ORIGINALLY TOLD THAT IT WOULD BE 4 OR 5 P.M. BEFORE MY CAR WAS READY, BUT WHEN I SAID "I CAN'T SEE AFTER DARK TO DRIVE AND THIS TIME OF YEAR IT IS DARK BY 5 P.M." THE GENTLEMAN THAT HELPED ME SAID "WOULD 2:30 P.M. BE BETTER?" AND OF COURSE I SAID "YES". IT WAS FINISHED BEFORE THAT TIME, AND I WAS VERY HAPPY THAT I GOT IN AND EVERTHING WAS TAKEN CARE OF QUICKLY AND EFFICIANTLY.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Teddy, we are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We?re glad we provided this to you. Feel free to stop by if you need any assistance in the future!
Great Service
As always, a painless process. Thanks for being there!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are thrilled to hear of your positive experience with our dealership. We strive to provide our customers with excellent service in a professional and helpful setting. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!
Friendly people,great to deal with
Service was very good and fast A+A+A+A+A+A+A+A+ 5 STAR
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jerry, we thank you for your remarks. Trying to see if we can another A+ added for the next time you visit. Please let us know if you should need anything in the future.
Great place to buy
We have purchased a 2013 Escape and a 2015 Explorer. Carl Ramsey helped us find the right vehicle for our needs. The service dept. has always addressed our needs. It has been a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your kind words and your patronage to our dealership. Carl works hard to take of his customers, but should you need anything else please do not hesitate to let us know.
Great Service!
Chenoweth Ford's Service Department is the best I've ever encountered. The work is done correctly and exactly when they say it will done. I would recommend them to anyone. Great service experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind remarks, Charlotte. It is a pleasure to serve you.
Timothy Silski
Service was complete and fast. All work was done correctly. And facilities were clean and comfortable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Timothy! We're happy to help however possible. Thanks again for the positive feedback!